Abstract: There is provided a method and system for product searching based on Natural Language Processing (NLP). The method comprises receiving, via a conversational user interface, user-inputted natural language input indicative of a user query, performing a classification procedure to identify, from the natural language data, a user intent and one or more products of interest associated with the user query, performing a product search, comprising querying a product database based on an outcome of the classification procedure, and triggering, based on an outcome of the product search, at least one action to be performed by a virtual agent in response to the natural language data.