Abstract: A method and system for automatically mapping areas of poor coverage in a cellular network uses signal quality information and mobile station location information. The system constructs a visual map that notes the locations of mobile stations when poor base station-mobile station communication signal quality is reported. The visual map can be used for identifying areas of the network that may require remediation to ensure sufficient network coverage.

Abstract: A technique for restoring operation to a plurality of cells within a wireless communication system includes the step of estimating the traffic within each cell to provide a plurality of traffic measurements. These traffic measurements are stored. In the event of a disruption in service provided by the communication system, the measurements are retrieved. The system then restores operation to cells within the wireless communication system in an order based on the retrieved traffic measurements, e.g., such that the cell which had the heaviest traffic at the time of system disturbance is restored before other cells. This maximizes the revenue produced by the system and minimizes customer dissatisfaction.