Patents by Inventor Pablo Ambram

Pablo Ambram has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • TROUBLESHOOTING ACTION PLAN GENERATION USING INTEGRATED PROGRAMMATIC AND SPECIALIZED GUIDED AND CONSTRAINED ARTIFICIAL INTELLIGENCE
    Publication number: 20260228080
    Abstract: An exemplary troubleshooting action plan generation system and method processes customer tickets, accesses data from a troubleshooting action plan (TAP) database, and maps one or more issues from the customer ticket TAP database. The exemplary troubleshooting action plan generation system and method accesses relevant data from the user data and TAP database and modifies a tailored prompt, created by a prompt engineer. An technical support bot, equipped with an action plan generator and supported by a query augmentation artificial intelligence model, ticket summarizer AI model, and attachment analysis LLM, produces a comprehensive troubleshooting action plan.
    Type: Application
    Filed: November 3, 2025
    Publication date: August 6, 2026
    Applicant: Trilogy Enterprises, Inc.
    Inventors: Arthur Michel, Colin Guilfoyle, Pablo Ambram, Balaji Jayaraman