Patents by Inventor Padma D. Jandhyala

Padma D. Jandhyala has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Predictive Communication System
    Publication number: 20190095927
    Abstract: The method includes receiving a communication from a customer; identifying a customer profile associated with the customer; accessing account activity data associated with the customer profile; analyzing the account activity data; and/or determining an intent prediction associated with the communication based on the analyzing the account activity data, wherein the intent prediction comprises a predicted reason for the communication.
    Type: Application
    Filed: September 28, 2017
    Publication date: March 28, 2019
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Sushil S. Shimpi, Tyler C. Colton, Meera Girija Varma, Glenn S. Moriarty, Matthew B. Peters, Padma D. Jandhyala