Patents by Inventor Pamela Glimm Diener

Pamela Glimm Diener has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11880887
    Abstract: A method comprises providing, via a server, access to a claim wall for an insured party and an insuring party, wherein the claim wall comprises a website page associated with an insurance claim, wherein the website page includes an interface configured to receive input from at least one of the insured party or the insuring party, wherein the website page displays one or more tasks associated with the insurance claim, and wherein the claim wall is configured to be output to a user interface as one or more entries on the website page; receiving, via the server, information that a status of the one or more tasks has changed; and populating an entry of the claim wall with status information regarding the status change of the one or more tasks.
    Type: Grant
    Filed: June 21, 2022
    Date of Patent: January 23, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 11397994
    Abstract: A method comprises generating a claim wall comprising a website page and associated with the insurance claim, providing access to the claim wall for an insured party, an insuring party, and a third party service provider, generating a claim entry associated with the insurance claim including one or more tasks for processing of the insurance claim, and posting the claim entry including the one or more tasks on the claim wall.
    Type: Grant
    Filed: July 10, 2020
    Date of Patent: July 26, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 10755358
    Abstract: A method of providing user interaction includes providing a processor and transmitting a communication from a first party to a second party. The method also includes posting, using the processor, an entry associated with the communication on a website, receiving a second communication from the second party to the first party, and posting, using the processor, a second entry associated with the second communication.
    Type: Grant
    Filed: November 8, 2016
    Date of Patent: August 25, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 9501798
    Abstract: A method of providing user interaction includes providing a processor and transmitting a communication from a first party to a second party. The method also includes posting, using the processor, an entry associated with the communication on a website, receiving a second communication from the second party to the first party, and posting, using the processor, a second entry associated with the second communication.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: November 22, 2016
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 8374957
    Abstract: Apparatus and methods to process loss payments are described herein. In one example, an apparatus includes one or more data stores, a rules engine, an audit engine and a payment engine. In another example, the method may include receiving a notice of loss, deriving a payee, processing one or more rules using the information, determining whether an automatic payment can be made and transferring funds if the automatic payment can be made. In a further example, the method may include receiving a notice of loss, the loss having one or more exposures, processing one or more rules for each of the exposures in parallel, determining if an automatic payment can be made for each of the exposures and removing the automatic payment for an exposure if it can not be made while continuing processing payments for the remaining exposures.
    Type: Grant
    Filed: October 14, 2011
    Date of Patent: February 12, 2013
    Assignee: United Services Automobile Association
    Inventors: Ana Maria Garcia, Zinda R. Vareed, Pamela Glimm Diener
  • Patent number: 8041637
    Abstract: Apparatus and methods to process loss payments are described herein. In one example, an apparatus includes one or more data stores, a rules engine, an audit engine and a payment engine. In another example, the method may include receiving a notice of loss, deriving a payee, processing one or more rules using the information, determining whether an automatic payment can be made and transferring funds if the automatic payment can be made. In a further example, the method may include receiving a notice of loss, the loss having one or more exposures, processing one or more rules for each of the exposures in parallel, determining if an automatic payment can be made for each of the exposures and removing the automatic payment for an exposure if it can not be made while continuing processing payments for the remaining exposures.
    Type: Grant
    Filed: February 20, 2008
    Date of Patent: October 18, 2011
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ana Maria Garcia, Zinda R. Vareed, Pamela Glimm Diener
  • Patent number: 8041635
    Abstract: Apparatus and methods to process loss payments are described herein. In one example, an apparatus includes one or more data stores, a rules engine, an audit engine and a payment engine. In another example, the method may include receiving a notice of loss, deriving a payee, processing one or more rules using the information, determining whether an automatic payment can be made and transferring funds if the automatic payment can be made. In a further example, the method may include receiving a notice of loss, the loss having one or more exposures, processing one or more rules for each of the exposures in parallel, determining if an automatic payment can be made for each of the exposures and removing the automatic payment for an exposure if it can not be made while continuing processing payments for the remaining exposures.
    Type: Grant
    Filed: February 20, 2008
    Date of Patent: October 18, 2011
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ana Maria Garcia, Zinda R. Vareed, Pamela Glimm Diener