Patents by Inventor Pankaj Bhausaheb Shinde

Pankaj Bhausaheb Shinde has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated troubleshooting system and method for performing an action on a user device
    Patent number: 11321151
    Abstract: Embodiments of the present disclosure relate to automated troubleshooting of at least one user device and accordingly perform at least one action on the at least one user device, wherein the at least one action is performed for troubleshooting of the at least one user device. In an embodiment, the automated troubleshooting system receives at least one query from the user of the at least one user device and identifies at least one intent from said at least one query. Thereafter, said system determines at least one tag corresponding to the at least one intent and processes the at least one tag to determine at least one event corresponding to the at least one action to be performed. Finally, said system performs the at least one action on the at least one user device based on the at least one event.
    Type: Grant
    Filed: March 28, 2019
    Date of Patent: May 3, 2022
    Assignee: JIO PLATFORMS LIMITED
    Inventors: Efstratios Davlos, Sourja Banerjee, Pankaj Bhausaheb Shinde
  • AUTOMATED TROUBLESHOOTING SYSTEM AND METHOD FOR PERFORMING AN ACTION ON A USER DEVICE
    Publication number: 20210165698
    Abstract: Embodiments of the present disclosure relate to automated troubleshooting of at least one user device and accordingly perform at least one action on the at least one user device, wherein the at least one action is performed for troubleshooting of the at least one user device. In an embodiment, the automated troubleshooting system receives at least one query from the user of the at least one user device and identifies at least one intent from said at least one query. Thereafter, said system determines at least one tag corresponding to the at least one intent and processes the at least one tag to determine at least one event corresponding to the at least one action to be performed. Finally, said system performs the at least one action on the at least one user device based on the at least one event.
    Type: Application
    Filed: March 28, 2019
    Publication date: June 3, 2021
    Applicant: RELIANCE JIO INFOCOMM LIMITED
    Inventors: Efstratios Davlos, Sourja Banerjee, Pankaj Bhausaheb Shinde