Patents by Inventor Patricia A. Boyer

Patricia A. Boyer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9002734
    Abstract: A method and system for procuring and servicing telecommunications offerings, including a customer browser loaded on a customer client computer, a back office browser loaded on a back office client computer, and a server program loaded on a server computer. The customer browser is configured to submit a procurement inquiry, the procurement inquiry specifying a selected telecommunications offering from among voice, Internet and mobile telecommunications offerings. The back office browser is configured to submit a service inquiry, the service inquiry specifying a search criteria with respect to an order for a telecommunications offering, a customer agent assigned for servicing a telecommunications offering order, and a move, change or disconnection (MCD) of a telecommunications offering order.
    Type: Grant
    Filed: January 22, 2002
    Date of Patent: April 7, 2015
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer
  • Patent number: 8364798
    Abstract: A system method for providing software integration for telecommunications offerings online procurement, including a first layer configured to receive at least one of a request and a user action from a web server; and a second layer coupled to the first layer and configured to perform at least one of order management, online ordering and user management functions. At least one of the first layer and the second layer includes software objects extended to support procurement of the telecommunications offerings on-line and custom software objects created to support procuring of the telecommunications offerings on-line.
    Type: Grant
    Filed: January 22, 2002
    Date of Patent: January 29, 2013
    Assignee: Verizon Business Global LLC
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer
  • Patent number: 6910187
    Abstract: A system and method for procuring and servicing telecommunications offerings on-line, including a server. The server including a server program configured to transmit data for generating a customer GUI on a customer computer, the customer GUI including a telecommunications offerings region, including a voice telecommunications offerings sub-region for providing access to voice telecommunications offerings, an Internet telecommunications offerings sub-region for providing access to Internet telecommunications offerings, and a mobile telecommunications offerings sub-region for providing access to mobile telecommunications offerings. The server program further configured to generate a back office GUI on a back office computer, the back office GUI including a search region located in a central portion thereof and including a search for dropdown list, a search criteria sub-region, and reset and search buttons.
    Type: Grant
    Filed: January 22, 2002
    Date of Patent: June 21, 2005
    Assignee: MCI, Inc.
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer
  • Publication number: 20040015824
    Abstract: A system method for providing software integration for telecommunications offerings online procurement, including a first layer configured to receive at least one of a request and a user action from a web server; and a second layer coupled to the first layer and configured to perform at least one of order management, online ordering and user management functions. At least one of the first layer and the second layer includes software objects extended to support procurement of the telecommunications offerings on-line and custom software objects created to support procuring of the telecommunications offerings on-line.
    Type: Application
    Filed: January 22, 2002
    Publication date: January 22, 2004
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer
  • Publication number: 20020161667
    Abstract: A method and system for procuring and servicing telecommunications offerings, including a customer browser loaded on a customer client computer, a back office browser loaded on a back office client computer, and a server program loaded on a server computer. The customer browser is configured to submit a procurement inquiry, the procurement inquiry specifying a selected telecommunications offering from among voice, Internet and mobile telecommunications offerings. The back office browser is configured to submit a service inquiry, the service inquiry specifying a search criteria with respect to an order for a telecommunications offering, a customer agent assigned for servicing a telecommunications offering order, and a move, change or disconnection (MCD) of a telecommunications offering order.
    Type: Application
    Filed: January 22, 2002
    Publication date: October 31, 2002
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer
  • Publication number: 20020140741
    Abstract: A system and method for procuring and servicing telecommunications offerings on-line, including a server. The server including a server program configured to transmit data for generating a customer GUI on a customer computer, the customer GUI including a telecommunications offerings region, including a voice telecommunications offerings sub-region for providing access to voice telecommunications offerings, an Internet telecommunications offerings sub-region for providing access to Internet telecommunications offerings, and a mobile telecommunications offerings sub-region for providing access to mobile telecommunications offerings. The server program further configured to generate a back office GUI on a back office computer, the back office GUI including a search region located in a central portion thereof and including a search for dropdown list, a search criteria sub-region, and reset and search buttons.
    Type: Application
    Filed: January 22, 2002
    Publication date: October 3, 2002
    Inventors: Mark A. Felkey, Tyler J. West, Susan O. Diemer, Michael E. Marcellin, Diane L. Sabatini, Elaine S. Mason, David K. Braverman, Patricia A. Boyer