Patents by Inventor Patricia A. Stolte

Patricia A. Stolte has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for retrieving customer information at a transaction center
    Patent number: 6101486
    Abstract: A method and system for gathering and storing customer profile data when the customer accesses a website location. Dynamic content messages from company marketing material are selected in accordance with the profile data and used to provide a customized webpage to the customer. In addition, a customer service representative can provide real-time updates to the customized webpage when the customer contacts a customer service representative to place a product or service order.
    Type: Grant
    Filed: April 20, 1998
    Date of Patent: August 8, 2000
    Assignee: Nortel Networks Corporation
    Inventors: Jobe L. W. Roberts, Patricia A. Stolte, Mitch A. Brisebois
  • System and method for product and service configuration
    Patent number: 6086377
    Abstract: A method and system for demonstrating the context of features of a product or service, receiving selections of those features from a user, and modifying the demonstration to show the consequences of the received selections.
    Type: Grant
    Filed: May 9, 1997
    Date of Patent: July 11, 2000
    Assignee: Nortel Networks Corporation
    Inventors: Ronald S. Pinder, Patricia A. Stolte