Patents by Inventor Patricia M. Kinney

Patricia M. Kinney has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220335534
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post- purchase services at the single point-of-contact agency.
    Type: Application
    Filed: June 29, 2022
    Publication date: October 20, 2022
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20220327632
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: June 29, 2022
    Publication date: October 13, 2022
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20220327633
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: June 29, 2022
    Publication date: October 13, 2022
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20220327631
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: June 29, 2022
    Publication date: October 13, 2022
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Patent number: 11436681
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Grant
    Filed: June 26, 2020
    Date of Patent: September 6, 2022
    Assignee: Truist Bank
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Patent number: 11436684
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Grant
    Filed: August 3, 2020
    Date of Patent: September 6, 2022
    Assignee: Truist Bank
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20200364803
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: August 3, 2020
    Publication date: November 19, 2020
    Applicant: Branch Banking and Trust Company
    Inventors: Brandon BRADSHAW, Kenneth Gray NESTER, Gregory VELETT, Patricia M. KINNEY
  • Publication number: 20200327617
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: June 26, 2020
    Publication date: October 15, 2020
    Applicant: Branch Banking and Trust Company
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, Gregory Velett, Patricia M. Kinney
  • Publication number: 20160275622
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: May 31, 2016
    Publication date: September 22, 2016
    Applicant: Branch Banking and Trust Company
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20160247236
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: May 4, 2016
    Publication date: August 25, 2016
    Applicant: Branch Banking and Trust Company
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
  • Publication number: 20130339066
    Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.
    Type: Application
    Filed: August 22, 2013
    Publication date: December 19, 2013
    Applicant: Branch Banking & Trust Company
    Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney