Patents by Inventor Patricia M. Kinney
Patricia M. Kinney has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20220335534Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post- purchase services at the single point-of-contact agency.Type: ApplicationFiled: June 29, 2022Publication date: October 20, 2022Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20220327632Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: June 29, 2022Publication date: October 13, 2022Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20220327633Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: June 29, 2022Publication date: October 13, 2022Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20220327631Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: June 29, 2022Publication date: October 13, 2022Inventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Patent number: 11436681Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: GrantFiled: June 26, 2020Date of Patent: September 6, 2022Assignee: Truist BankInventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Patent number: 11436684Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: GrantFiled: August 3, 2020Date of Patent: September 6, 2022Assignee: Truist BankInventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20200364803Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: August 3, 2020Publication date: November 19, 2020Applicant: Branch Banking and Trust CompanyInventors: Brandon BRADSHAW, Kenneth Gray NESTER, Gregory VELETT, Patricia M. KINNEY
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Publication number: 20200327617Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: June 26, 2020Publication date: October 15, 2020Applicant: Branch Banking and Trust CompanyInventors: Brandon Bradshaw, Kenneth Gray Nester, Gregory Velett, Patricia M. Kinney
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Publication number: 20160275622Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: May 31, 2016Publication date: September 22, 2016Applicant: Branch Banking and Trust CompanyInventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20160247236Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: May 4, 2016Publication date: August 25, 2016Applicant: Branch Banking and Trust CompanyInventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney
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Publication number: 20130339066Abstract: The present disclosure describes novel systems and methods for a customer to receive information and/or purchase a product or service while interacting with multiple vendors through a single contact/agency. The customer is able to communicate with the agency through a variety of communication modes. The agency adapts the customer's input as necessary to meet the requirements of the vendors and the agency returns information to the customer so that the customer can conveniently interact with the multiple vendors. The systems and methods allow for the customer to stop and restart the process at various points using any of the communication modes. The agency has the ability to present the customer with prospecting, sales, service, upgrades, cross-sells, and other pre- and post-purchase services at the single point-of-contact agency.Type: ApplicationFiled: August 22, 2013Publication date: December 19, 2013Applicant: Branch Banking & Trust CompanyInventors: Brandon Bradshaw, Kenneth Gray Nester, II, Gregory Velett, Patricia M. Kinney