Abstract: The subject matter disclosed herein provides methods for providing a personalized customer service experience using a customer service application. A sensor associated with a container configured to house one or more devices can determine whether the container has been opened. A processor can access a profile associated with the container and the devices that includes at least a first value uniquely identifying the container. The processor can activate a communication module to send a first message via a communication network to a backend system. The first message can include some of the accessed profile. The first message can prompt the backend system to search for a customer record using the first value and to send a second message to a mobile device that prompts execution of an application on the mobile device. Related apparatus, systems, techniques, and articles are also described.

Abstract: Eyewear and a temple arm for eyewear with an integrated bottle cap opener are disclosed. The temple arm is preferably formed of a unitary rigid material, and has a lens frame interface at a proximal end and a downwardly curved ear bridge at a distal end opposite the proximal end. The temple arm further has a substantially straight top edge and a bottom edge having a cutout defined by a point on a forward end and a hump on a rearward end, the point being directed toward the curved ear bridge for engaging the underside of a bottle cap such that the hump acts as a fulcrum to enable the temple arm to be a second-class lever for removing the bottle cap from a bottle.

Abstract: The subject matter disclosed herein provides methods for providing a personalized customer service experience using a customer service application without requiring a customer to travel to a physical location to receive in-person support. A sensor associated with a container housing one or more devices can be used to determine whether the container has been opened. A processor connected with the sensor can access a profile associated with the container and the devices. The profile can include at least a first value uniquely identifying the container and a second value associated with the devices. The processor can activate a communication module to send a first message to a mobile device when the mobile device is within a predetermined distance of the container. The first message can prompt execution of an application on the mobile device to provide a customer service interaction. Related apparatus, systems, techniques, and articles are also described.

Abstract: The subject matter disclosed herein provides methods for providing a personalized customer service experience using a customer service application. A sensor associated with a container configured to house one or more devices can determine whether the container has been opened. A processor can access a profile associated with the container and the devices that includes at least a first value uniquely identifying the container. The processor can activate a communication module to send a first message via a communication network to a backend system. The first message can include some of the accessed profile. The first message can prompt the backend system to search for a customer record using the first value and to send a second message to a mobile device that prompts execution of an application on the mobile device. Related apparatus, systems, techniques, and articles are also described.

Abstract: The invention provides a device for marking a straight line which is used in combination with an apparatus employed for at least one of leveling and squaring. The device includes housing and a laser module which is mounted within the housing for emitting a visible laser beam therefrom. A power source is mounted within the housing and is coupled to the laser module. A switch is coupled to the laser module and to the power source and is manually operable from an exterior surface of the housing for selectively operating the laser module. A spring clip is provided for releasably mounting the housing to such apparatus.

Abstract: An adapter for mounting at least one skid-steer loader attachment onto an excavator arm includes a mounting mechanism having a lower edge, an upper edge and a lip extending outwardly therefrom, the lip receiving an upper lip of such at least one skid-steer loader attachment for locking thereto. The mounting member is adapted with a pair of aligned first notches, a pair of aligned second notches and a pair of apertures for coupling onto a free end of such excavator arm in a conventional semi-permanent manner. A pair of locking assemblies are provided selectively engaging and releasing a lower edge of such at least one skid-steer loader attachment.

Abstract: A cover for a tray of a high chair. The cover comprises a unitary cover member formed from a preselected material and having a predetermined shape for covering an entire upper surface and outer edges and a predetermined portion of an underside of such tray of such high chair adjacent such outer edges thereof and a means engageable with such predetermined portion of such underside of such tray for securing such unitary cover member to such tray of such high chair.