Abstract: Techniques for monitoring video conferencing quality-of-service in autonomous systems are disclosed. In an example method, a video conference provider establishes a video conference including a plurality of client devices, in which each client device is connected to an autonomous system of a plurality of autonomous systems. The video conference includes a first client device connected to a first autonomous system administered by a communication service provider (CSP). The video conference provider determines, from packets received from the first client device, video conference information. The video conference provider determines one or more metrics about performance of the video conference in the first autonomous system based on the video conference information and outputs the metrics in real-time.

Abstract: Techniques for scheduled video conference survivability are disclosed. In an example method, a computing system receives, from a video conference provider, information about a scheduled video conference scheduled for a first time, the information including a join token and a scheduled video conference identifier. The computing system determines that a network connection to the video conference provider is not available. The computing system publishes the information about the scheduled video conference. The computing system receives, from a client device, a request to join the scheduled video conference including the join token and a video conference identifier. The computing system identifies the first scheduled video conference using the video conference identifier. The computing system joins the client device to the scheduled video conference using the join token.

Abstract: Methods and apparatus for displaying Up-Next conference status for seamless transition between network conferences. In an embodiment, a method is provided for displaying Up-Next conference status. The method includes attending a first network conference, obtaining a meeting identifier and a meeting time for a second network conference, requesting conference status information for the second network conference based on the meeting identifier. The conference status information includes images of attendees that have joined the second network conference. The method also includes displaying Up-Next conference status during the first network conference.

Abstract: A system determines whether a client device is connected to a local network including a computing node and a server. The system creates a message pipe between the computing node and the client device if the client device is connected to the local network. The system creates a message pipe between the server and the client device if the client device is not connected to the local network. The client device receives a message and a configuration for the message via the message pipe and displays the message based on the configuration.

Abstract: A machine transmits a message to one or more client devices indicated in a destination tag of the message to configure the one or more client devices to display the message. The machine determines that a client device of the one or more client devices is not connected to a local network that includes a computing node configured to create a message pipe. The machine creates the message pipe from a server to the client device upon the client device joining a video conference in response to determining that the client device is not connected to the local network. The message pipe transmits the message to the client device upon a latter of the client device joining the video conference or accessing the message at the server.

Abstract: Techniques for monitoring video conferencing quality-of-service in autonomous systems are disclosed. In an example method, a video conference provider establishes a video conference including a plurality of client devices, in which each client device is connected to an autonomous system of a plurality of autonomous systems. The video conference includes a first client device connected to a first autonomous system administered by a communication service provider (CSP). The video conference provider determines, from packets received from the first client device, video conference information. The video conference provider determines one or more metrics about performance of the video conference in the first autonomous system based on the video conference information and outputs the metrics in real-time.

Abstract: Methods and apparatus for seamless transition between network conferences. In an embodiment, a method is provided for transitioning between network conferences. The method includes attending a first network conference using a first conference state and conferencing application, and displaying, on a display screen, Up-Next conference status comprising a meeting time for a second network conference and images of attendees that have joined the second network conference. The method also includes joining the second network conference using the first conference state and the conferencing application.

Abstract: One example method for remote management of client devices for virtual conferences based on client device context includes receiving, by a virtual conference provider, a connection request from a first client device executing virtual conference client software; determining a context associated with the first client device based on the request; generating a manifest associated with the context, the manifest comprising one or more configuration settings associated with the virtual conference client software; and transmitting the manifest to the client device.

Abstract: A server identifies a condition impacting communication services at a premises housing devices. The server transmits, to multiple devices of multiple respective administrators, a message indicating the condition. The server creates a communication session for addressing the condition. The server adds accounts associated with the multiple devices of the multiple administrators to the communication session.

Abstract: Methods and apparatus for taking a break after seamless transition between network conferences. In an embodiment, a method for taking a break after a transition between network conferences includes operations of attending a first network conference using a first conference state and a conferencing application, and displaying Up-Next conference status about a second network conference. The method also includes operations of receiving a request to enter a break mode after joining the second network conference, joining the second network conference using the first conference state and the conferencing application, and transmitting a break mode icon to participants in the second network conference.

Abstract: One example method for remote management of client devices for virtual conferences based on client device context includes receiving, by a virtual conference provider, a connection request from a first client device executing virtual conference client software; determining a context associated with the first client device based on the request; generating a manifest associated with the context, the manifest comprising one or more configuration settings associated with the virtual conference client software; and transmitting the manifest to the client device.

Abstract: A server of an on-premises data center used for a software platform identifies a condition impacting real-time communication services at a premises housing devices accessing the software platform. The server transmits, to a device of an administrator associated with the premises via a messaging application for real-time communication between two or more human-operated devices, a message indicating the condition and including one or more selectable elements each associated with a different action for addressing the condition. The server receives an indication of a selectable element selected from amongst the one or more selectable elements at the device of the administrator. The server causes performance of the action associated with the selected selectable element.

Abstract: Techniques for monitoring video conferencing quality-of-service in autonomous systems are disclosed. In an example method, a video conference provider establishes a video conference including a plurality of client devices, in which each client device is connected to an autonomous system of a plurality of autonomous systems. The video conference includes a first client device connected to a first autonomous system administered by a communication service provider (CSP). The video conference provider receives packets from the first client device and determines, from the packets, video conference information including telemetry about the video conference, the first autonomous system traversed by the packets, and the associated CSP. The video conference provider determines one or more metrics about performance of the video conference in the first autonomous system based on the video conference information and outputs the metrics in real-time.

Abstract: A machine transmits a message to one or more client devices indicated in a destination tag of the message to configure the one or more client devices to display the message. The machine determines that a client device of the one or more client devices is not connected to a local network that includes a computing node configured to create a message pipe. The machine creates the message pipe from a server to the client device upon the client device joining a video conference in response to determining that the client device is not connected to the local network. The message pipe transmits the message to the client device upon a latter of the client device joining the video conference or accessing the message at the server.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: A server of an on-premises data center used for a software platform identifies a condition impacting real-time communication services at a premises housing devices accessing the software platform. The server transmits, to a device of an administrator associated with the premises via a messaging application for real-time communication between two or more human-operated devices, a message indicating the condition and including one or more selectable elements each associated with a different action for addressing the condition. The server receives an indication of a selectable element selected from amongst the one or more selectable elements at the device of the administrator. The server causes performance of the action associated with the selected selectable element.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Abstract: Methods and apparatus for taking a break after seamless transition between network conferences. In an embodiment, a method for taking a break after a transition between network conferences includes operations of attending a first network conference using a first conference state and a conferencing application, and displaying Up-Next conference status about a second network conference. The method also includes operations of receiving a request to enter a break mode after joining the second network conference, joining the second network conference using the first conference state and the conferencing application, and transmitting a break mode icon to participants in the second network conference.