Patents by Inventor Patrick McFarlane

Patrick McFarlane has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for dynamically suggesting answers to questions submitted to a portal of an online service
    Patent number: 10628470
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Grant
    Filed: October 20, 2015
    Date of Patent: April 21, 2020
    Assignee: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE
    Publication number: 20160042057
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Application
    Filed: October 20, 2015
    Publication date: February 11, 2016
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • Methods and systems for dynamically suggesting answers to questions submitted to a portal of an online service
    Patent number: 9218423
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Grant
    Filed: April 30, 2013
    Date of Patent: December 22, 2015
    Assignee: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • Methods and systems for dynamically suggesting answers to questions submitted to a portal of an online service
    Patent number: 9195760
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Grant
    Filed: October 29, 2013
    Date of Patent: November 24, 2015
    Assignee: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • System, method and computer program product for performing actions associated with a portal
    Patent number: 9177070
    Abstract: Provided are mechanisms and methods for performing actions associated with a portion of portal content provided to a user. These mechanisms and methods for performing the actions associated with the portion of the portal content can enable an improved user experience, increased efficiency, optimized productivity, etc. Further, the actions associated with the portion of the portal content can include manipulations requested by the user, such as an addition to, a removal of, and a rearrangement of the portion of the portal content.
    Type: Grant
    Filed: June 21, 2011
    Date of Patent: November 3, 2015
    Assignee: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE
    Publication number: 20140059057
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Application
    Filed: October 29, 2013
    Publication date: February 27, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH A PORTAL
    Publication number: 20130254671
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.
    Type: Application
    Filed: April 30, 2013
    Publication date: September 26, 2013
    Applicant: SALESFORCE.COM, INC
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH A PORTAL
    Publication number: 20130254180
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.
    Type: Application
    Filed: April 30, 2013
    Publication date: September 26, 2013
    Applicant: SALESFORCE.COM, INC
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE
    Publication number: 20130246406
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Application
    Filed: April 30, 2013
    Publication date: September 19, 2013
    Applicant: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH A PORTAL
    Publication number: 20130246927
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.
    Type: Application
    Filed: April 30, 2013
    Publication date: September 19, 2013
    Applicant: salesforce.com, inc
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ACTIONS ASSOCIATED WITH A PORTAL
    Publication number: 20110314420
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.
    Type: Application
    Filed: June 21, 2011
    Publication date: December 22, 2011
    Applicant: salesforce.com, inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang
  • METHODS AND SYSTEMS FOR DYNAMICALLY SUGGESTING ANSWERS TO QUESTIONS SUBMITTED TO A PORTAL OF AN ONLINE SERVICE
    Publication number: 20110307498
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.
    Type: Application
    Filed: May 19, 2011
    Publication date: December 15, 2011
    Applicant: salesforce.com, Inc.
    Inventors: Patrick McFarlane, Ganesh Mathrubootham, Shuchun Yang