Abstract: A clipboard software application running on a computer system that automatically selects at least one data item to be pasted to a target destination area upon determining at least one data item in the clipboard memory buffer is appropriate for pasting to the target destination area. A clipboard memory buffer stores a plurality of data items, each data item associated with one or more data traits. The clipboard application selects at least one data item from the clipboard memory buffer upon determining a user selected data item is not appropriate for the target destination area.

Abstract: In one embodiment of the invention, a method for selecting hold music corresponding to an expected waiting time comprises establishing a communications link with a caller; marking a first event by placing the caller on hold; determining a waiting time between the first event and a second event; selecting a media file having a parameter corresponding to the determined waiting time; playing the media file over the established communications link to the caller; and re-determining a waiting time remaining until the second event, selecting a different media file having a parameter corresponding to the re-determined waiting time, and playing the different media file over the established communications link to the caller.

Abstract: A clipboard software application running on a computer system that automatically selects at least one data item to be pasted to a target destination area upon determining at least one data item in the clipboard memory buffer is appropriate for pasting to the target destination area. A clipboard memory buffer stores a plurality of data items, each data item associated with one or more data traits. The clipboard application selects at least one data item from the clipboard memory buffer upon determining a user selected data item is not appropriate for the target destination area.