Abstract: A customer relationship management system, the system comprising: a memory that includes an interaction database of interaction data, wherein the interaction data is related to interactions between customers and merchants; a data retrieval system, wherein the data retrieval system accesses data from the memory, based on a set of criteria, and defines a promotional group subset of the customers stored in the interaction database to which promotional efforts are directed and a control group subset of the customers stored in the interaction database to which promotional efforts are not directed, the target group and the control group are mutually exclusive, and wherein the target group of customers and the control group of customers are based on the same set of criteria other than promotional efforts, which enables the control group to be useful in assessing effectiveness of the promotional efforts; a promotion analyzer, wherein the promotion analyzer enables retrieval of data from the interaction database relat

Abstract: A data visualization system is disclosed that includes a data value memory, a display, and contour generator. The data value memory maintains a finite set of data values. The display is arranged to display a representation of each data value centered on respective data points. The contour generator is arranged to generate and display a representation having a cross-sectional shape of a bell-shaped curve in which each data point is displayed as an apex of the bell-shaped curve. Also disclosed is a method of data visualization and a data visualization computer program.

Abstract: A data visualisation system is disclosed that includes a data value memory, a display, and contour generator. The data value memory maintains a finite set of data values. The display is arranged to display a representation of each data value centered on respective data points. The contour generator is arranged to generate and display a representation having a cross-sectional shape of a bell-shaped curve in which each data point is displayed as an apex of the bell-shaped curve. Also disclosed is a method of data visualisation and a data visualisation computer program.

Abstract: The invention provides a data visualization system comprising a data value memory in which is maintained a finite set of data values and display means arranged to display a contoured representation. One or more of the data values are displayed as contours around one or more data points and each data value is centered on a data point. The invention also provides a method of data visualization and a data visualization computer program.

Abstract: The invention provides a data visualisation system comprising a data value memory in which is maintained a finite set of data values and display means arranged to display a contoured representation. One or more of the data values are displayed as contours around one or more data points and each data value is centred on a data point. The invention also provides a method of data visualisation and a data visualisation computer program.

Abstract: The invention provides a data visualisation system comprising a data value memory in which is maintained a finite set of data values and display means arranged to display a contoured representation. One or more of the data values are displayed as contours around one or more data points and each data value is centred on a data point. The invention also provides a method of data visualisation and a data visualisation computer program.

Abstract: A customer relationship management system, the system comprising: a memory that includes an interaction database of interaction data, wherein the interaction data is related to interactions between customers and merchants; a data retrieval system, wherein the data retrieval system accesses data from the memory, based on a set of criteria, and defines a promotional group subset of the customers stored in the interaction database to which promotional efforts are directed and a control group subset of the customers stored in the interaction database to which promotional efforts are not directed, the target group and the control group are mutually exclusive, and wherein the target group of customers and the control group of customers are based on the same set of criteria other than promotional efforts, which enables the control group to be useful in assessing effectiveness of the promotional efforts; a promotion analyzer, wherein the promotion analyzer enables retrieval of data from the interaction database relat

Abstract: The invention provides in one form a relationship management system comprising a memory in which is maintained an interaction database of interaction data representing interactions customers and merchants, retrieval means arranged to retrieve, based on a set of criteria a promotional group subset of the customers stored in the interaction database a promotion atnalyser arranged to retrieve from the interaction database data representing interactions involving customers in the promotional group; and display means arranged to display a representation of the retrieved interaction data.