Abstract: A processor may receive a request including a vehicle identifier, a first symptom identifier, and a second symptom identifier. In response to receiving the request, the processor may determine a circuit element identifier to include in a reply to the request. To do so, the processor may make a determination that the received vehicle identifier matches or is mapped to a stored vehicle identifier, that the received first symptom identifier matches or is mapped to a stored first symptom identifier, and that the received second symptom identifier matches or is mapped to a stored second symptom identifier. In response to making the determination, the processor may determine that a particular circuit element identifier is the circuit element identifier to include based on the particular circuit element identifier being mapped to these stored identifiers. Then, the processor may generate and subsequently output the reply including the determined circuit element identifier.

Abstract: An example method includes receiving, at a computing system, a first user input from a user interface during operation of a vehicle and responsive to receiving the first user input, determining a time of reception for the first user input. The method further includes receiving a first set of parameters from the vehicle that correspond to a first parameter identifier (PID). The method also includes determining a time of reception for each parameter, and based on the time of reception for the first user input and the time of reception for each parameter of the first set of parameters, determining a first temporal position for an indicator configured to represent the first user input on a graph of the parameters corresponding to the first PID. The method further includes displaying, on a display interface, the graph of the parameters corresponding to the first PID with the indicator in the first temporal position.

Abstract: A method and system provide for entering text into a text field by determining complete-text terms, displaying the complete-text terms, and receiving a selection of a complete-text term as text to be entered into the text field. In some cases, a complete-text term can include all prior text entries used to determine the complete-text terms. In other cases, a complete-text term can include only a portion or none of the prior text entries used to determine the complete-text term. The determination of the complete-text terms can be based on a vehicle identifier. The determination of the complete-text terms can be based on one or more complete-text term selection-limiters, such a location, use, or diagnostic trouble code associated with the vehicle. The system can include a vehicle service tool that requests a set of complete-text terms and receives the set from a complete-text term storage device or an off-board processor.

Abstract: Methods and systems for using natural language processing and machine-learning algorithms to process vehicle-service data to generate metadata regarding the vehicle-service data are described herein. A processor can discover vehicle-service data that can be clustered together based on the vehicle-service data having common characteristics. The clustered vehicle-service data can be classified (e.g., categorized) into any one of a plurality of categories. One of the categories can be for clustered vehicle-service data that is tip-worthy (e.g., determined to include data worthy of generating vehicle-service content (e.g., a repair hint). Another category can track instances of vehicle-service data that are considered to be common to an instance of vehicle-service data classified into the tip-worthy category. The vehicle-service data can be collected from repair orders from a plurality of repair shops. The vehicle-service content generated by the systems can be provided to those or other repair shops.

Abstract: A method includes transmitting a request for a computer-readable routing diagram, such as a wiring diagram, a pneumatic or hydraulic line diagram, or an optical cable diagram. The method also includes receiving, in response to the request, a routing diagram including a connectable component and at least a portion of a routing set. The connectable component is associated with both a connectable component identifier and the routing set. The routing set contains one or more routable components, such as electrical circuits, pneumatic or hydraulic lines, or optical cables. Further, the method includes displaying, on a display, the routing diagram and at least the portion of the routing set highlighted. Displaying at least the portion of the routing set highlighted occurs in response to an occurrence of the connectable component being selected from the routing diagram displayed on the display or in response to the request including the connectable component identifier.

Abstract: Methods and apparatus are provided that are related to generating repair orders, including vehicular repair orders. A computing device can receive repair-related information associated with a repair order. The repair-related information can include information about a first repair attribute of one or more repair attributes. The computing device can determine a first ontology related to the first repair attribute. The first ontology can be further related to a first template. The computing device can determine modified repair-related information by at least utilizing the first template to modify at least a first portion of the repair-related information that includes the information about the first repair attribute. The computing device can generate an output related to the repair order that includes the modified repair-related information.

Abstract: Methods and apparatus are provided for repairing vehicles. A particular vehicle can be repaired during a repair session using a computing device. The repair session can include the computing device: receiving a functional task setup with first and second identifiers, the first identifier identifying the particular vehicle, and the second identifier identifying a particular functional task for the computing device to perform on the particular vehicle; determining whether the computing device is available to perform the particular functional task; after determining the computing device is available to perform the particular functional task, receiving an input to initiate performance of the particular functional task on the particular vehicle; after receiving the input, sending a message to the particular vehicle to initiate performance of the particular functional task on the particular vehicle; and after sending the message, displaying a notification indicative of performing the particular functional task.

Abstract: A method and computing system for determining whether a DTC set in a vehicle involved in a collision is collision-related or non-collision-related. The method can include determining a vehicle model associated with the vehicle, determining a DTC set within an ECU in the vehicle, determining a damaged portion in the vehicle, determining the DTC is collision-related, and outputting a collision report that indicates the DTC is collision-related. The determined damaged portion indicates where the vehicle was damaged by the collision. Determining the DTC is collision-related can include determining the damaged portion in the vehicle matches a reference vehicle portion associated with both a component attributable to setting the DTC and the vehicle model associated with the damaged vehicle. The collision report can indicate that a different DTC set by the same or a different ECU in the vehicle is non-collision-related.

Abstract: A processor may determine that a particular computer-readable vehicle repair order (RO) (e.g., including first and second RO portions) corresponds to an existing cluster of ROs due to the particular RO including RO data that refers to a particular vehicle symptom. The processor may determine that the first RO portion includes first data representative of a non-specific vehicle component and may then responsively also determine that the second RO portion includes second data that the at least one processor can use to determine a specific vehicle component associated with the particular RO. Responsively, the processor may determine the specific vehicle component based on the first and second data and may then add the particular RO to a different cluster of ROs that is arranged to contain ROs that correspond to the particular vehicle symptom and to the specific vehicle component.

Abstract: A method and system provide for entering text into a text field by determining complete-text terms, displaying the complete-text terms, and receiving a selection of a complete-text term as text to be entered into the text field. In some cases, a complete-text term can include all prior text entries used to determine the complete-text terms. In other cases, a complete-text term can include only a portion or none of the prior text entries used to determine the complete-text term. The determination of the complete-text terms can be based on a vehicle identifier. The determination of the complete-text terms can be based on one or more complete-text term selection-limiters, such a location, use, or diagnostic trouble code associated with the vehicle. The system can include a vehicle service tool that requests a set of complete-text terms and receives the set from a complete-text term storage device or an off-board processor.

Abstract: A client computing system (CCS) receives a download including (i) an image representative of a vehicle component, (ii) symbol data associated with a first symbol, (iii) a set of one or more selectable identifiers, and (iv) supplemental information associated with the vehicle component. Each selectable identifier can indicate a respective portion of the supplemental information. After receiving the download, the CCS displays the image and the first symbol without displaying the set and the supplemental information. While the image and the first symbol are displayed without the set, the CCS receives a first input corresponding to selection of the first symbol. The CCS then responsively displays the set. While the set is displayed, the CCS receives a second input corresponding to selection of a first selectable identifier from the set. The CCS then responsively displays the respective portion of the supplemental information indicated by the first selectable identifier.

Abstract: A client computing system (CCS) receives a download including (i) an image representative of a vehicle component, (ii) symbol data associated with a first symbol, (iii) a set of one or more selectable identifiers, and (iv) supplemental information associated with the vehicle component. Each selectable identifier can indicate a respective portion of the supplemental information. After receiving the download, the CCS displays the image and the first symbol without displaying the set and the supplemental information. While the image and the first symbol are displayed without the set, the CCS receives a first input corresponding to selection of the first symbol. The CCS then responsively displays the set. While the set is displayed, the CCS receives a second input corresponding to selection of a first selectable identifier from the set. The CCS then responsively displays the respective portion of the supplemental information indicated by the first selectable identifier.

Abstract: An example method includes determining identifying information for a vehicle to be serviced. The method further includes receiving at least one symptom identifier for the vehicle. The method further includes sending a request over a communication network to a remote server for a PID filter list for the vehicle, the request comprising the identifying information for the vehicle and the at least one symptom identifier for the vehicle. The method additionally includes receiving a response to the request over the communication network from the remote server, the response comprising the PID filter list for the vehicle. The method further includes determining, based on the PID filter list for the vehicle, a symptom-based subset of PIDs for the vehicle from a set of available PIDs. The method additionally includes displaying, on a display interface, the symptom-based subset of PIDs for the vehicle.

Abstract: An example method includes receiving a plurality of vehicle service jobs to be performed in a given time window. The method further includes receiving technician performance data for a plurality of technicians, wherein the technician performance data for a given technician is indicative of past performances by the given technician of one or more of the vehicle service jobs. The method additionally includes determining, based on the technician performance data, a plurality of scoring metrics corresponding to the plurality of vehicle service jobs for each of the plurality of technicians. The method also includes determining, based on the scoring metrics, suggested technician assignments of individual technicians of the plurality of technicians to each vehicle service job of the plurality of vehicle service jobs. The method further includes providing, for presentation on a display, a technician assignment interface that shows the suggested technician assignments.

Abstract: Methods and apparatus are provided that are related to generating repair orders, including vehicular repair orders. A computing device can receive repair-related information associated with a repair order. The repair-related information can include information about a first repair attribute of one or more repair attributes. The computing device can determine a first ontology related to the first repair attribute. The first ontology can be further related to a first template. The computing device can determine modified repair-related information by at least utilizing the first template to modify at least a first portion of the repair-related information that includes the information about the first repair attribute. The computing device can generate an output related to the repair order that includes the modified repair-related information.

Abstract: An example method for outputting a PID filter list (PFL) includes: receiving RO data from one or more ROs that indicate particular vehicle identifying information (PVII), at least one symptom identifier, and a particular vehicle component; determining, symptom-to-parameter-identifier (PID) mapping data (MD) based on the received RO data and component-to-PID MD; determining, based on the set of available PIDs for the SOV and the symptom-to-PID MD, a PFL, wherein the PFL is associated with the PVII and the at least one symptom identifier, and wherein the PFL indicates a symptom-based subset of PIDs from the set of available PIDs for the SOV; receiving, a request sent over a communication network from a display device, wherein the request comprises the PVII and the at least one symptom identifier; and transmitting, over the communication network to the display device, a response to the request, the response comprising the PFL.

Abstract: A method and computing system for determining whether a DTC set in a vehicle involved in a collision is collision-related or non-collision-related. The method can include determining a vehicle model associated with the vehicle, determining a DTC set within an ECU in the vehicle, determining a damaged portion in the vehicle, determining the DTC is collision-related, and outputting a collision report that indicates the DTC is collision-related. The determined damaged portion indicates where the vehicle was damaged by the collision. Determining the DTC is collision-related can include determining the damaged portion in the vehicle matches a reference vehicle portion associated with both a component attributable to setting the DTC and the vehicle model associated with the damaged vehicle. The collision report can indicate that a different DTC set by the same or a different ECU in the vehicle is non-collision-related.

Abstract: An example method includes determining identifying information for a vehicle to be serviced. The method further includes receiving at least one symptom identifier for the vehicle. The method further includes sending a request over a communication network to a remote server for a PID filter list for the vehicle, the request comprising the identifying information for the vehicle and the at least one symptom identifier for the vehicle. The method additionally includes receiving a response to the request over the communication network from the remote server, the response comprising the PID filter list for the vehicle. The method further includes determining, based on the PID filter list for the vehicle, a symptom-based subset of PIDs for the vehicle from a set of available PIDs. The method additionally includes displaying, on a display interface, the symptom-based subset of PIDs for the vehicle.

Abstract: Methods and systems for displaying information sets in determined orders are described. The information sets comprise vehicle service information. An order of information set identifiers associated with the information sets is based on vehicle identifying information of a subset of vehicles, and an additional search term comprising a symptom identifier and/or a vehicle component identifier of a component located on the vehicles. The information set identifiers of the group can be arranged according to a hierarchy of information set identifiers. The information sets are output to a vehicle service tool (VST) that displays the information sets. The VST can provide feedback data indicative of whether any aspect of an information set was selected while displayed. A server can aggregate feedback data received from multiple instances of displaying the information sets and determine a modified order for at least some of the information set identifiers of the previously determined group.

Abstract: An example method for outputting a PID filter list (PFL) includes: receiving RO data from one or more ROs that indicate particular vehicle identifying information (PVII), at least one symptom identifier, and a particular vehicle component; determining, symptom-to-parameter-identifier (PID) mapping data (MD) based on the received RO data and component-to-PID MD; determining, based on the set of available PIDs for the SOV and the symptom-to-PID MD, a PFL, wherein the PFL is associated with the PVII and the at least one symptom identifier, and wherein the PFL indicates a symptom-based subset of PIDs from the set of available PIDs for the SOV; receiving, a request sent over a communication network from a display device, wherein the request comprises the PVII and the at least one symptom identifier; and transmitting, over the communication network to the display device, a response to the request, the response comprising the PFL.