Abstract: Embodiments of the present disclosure provided herein include methods, computer readable mediums, apparatus, and systems for facilitating diagnosis and repair of one or more performance states associated with a computing device.

Abstract: Embodiments of the present disclosure provided herein include methods, computer readable mediums, apparatus, and systems for facilitating diagnosis and repair of one or more performance states associated with a computing device.

Abstract: Embodiments of the present disclosure provide for predicted operational support data object selection and provision functionality. Predicted operational support data object(s) may be selected and provided to address particular malfunction classification(s) affecting networked device(s) on a dynamic home communications network. Some embodiments include identifying, in real-time, a device identification data set associated with a networked device set communicable with the dynamic home communications network; retrieving a device activity data set associated with the networked device set; applying a malfunction classification data model to the device activity data set to select the predicted operational support data object from the device operational support management repository; and outputting the predicted operational support data object to a client device in communication with the dynamic home communications network.

Abstract: A system, method, and computer program product for identifying location-specific faults are provided. Some embodiments may include receiving first device status data associated with a first computing device and the first device status data may comprise first location-indicative data indicative of a location. Some embodiments may include comparing the first device status data with second device status data associated with one or more second computing devices and the second device status data may comprise second location-indicative data indicative of the location. In some embodiments, based on the comparison of the first device status data and the second device status data, determining that the first computing device is affected by one or more of a device-specific fault or a location-specific fault. Some embodiments may include causing information regarding the device-specific fault or the location-specific fault to be displayed via a graphical user interface.

Abstract: Embodiments of the present disclosure provided herein include methods, computer readable mediums, apparatus, and systems for facilitating diagnosis and repair of one or more performance states associated with a computing device.

Abstract: A literature on demand (LOD) distribution system comprises a secure server hosting a LOD database and a vendor's electronic data processing device on which a LOD application is loaded. The vendor's electronic data processing device is configured to execute the LOD application to perform operations including: storing a local LOD database containing a portion or all of the LOD items stored in the LOD database at the secure server; selecting an LOD item stored in the local LOD database; displaying the selected LOD item or causing the selected LOD item to be displayed by a viewer application executing on the electronic data processing device; constructing an email including a hyperlink for downloading or streaming the selected LOD item from the LOD database of the secure server; and sending the constructed email to a recipient or causing the constructed email to be sent to the recipient by an email application executing on the electronic data processing device.