Abstract: In one embodiment, a method includes receiving data for a customer, the data associated with a customer network, calculating at a network device, a sentiment for the customer based on the data, and modifying network management services for the customer based on the sentiment. An apparatus for sentiment based dynamic network management services is also disclosed.

Abstract: A method and associated system for monitoring electrical demand performance in a building, industrial complex or university campus is disclosed. According to a preferred method, historical data is initially complied and statically analyzed to determine demand forecast for a baseline day. Further according to the method, electrical demand is plotted with another indication, more particularly outside air temperature. Additionally the invention provides an electronic alert to building engineers when demand falls outside the expected demand range. Still further a control chart is provided with the expected electrical load range. Outside air temperature is also optionally considered historically and in real time in the method. The invention further contemplates commissioning building engineers to reduce demand when a real time demand is higher than an expected energy demand. A system is also disclosed herein having instrumentation and electronic devices controlled by software and transmitting data.

Abstract: In one embodiment, a method includes receiving data for a customer, the data associated with a customer network, calculating at a network device, a sentiment for the customer based on the data, and modifying network management services for the customer based on the sentiment. An apparatus for sentiment based dynamic network management services is also disclosed.

Abstract: A method and associated system for monitoring electrical demand performance in a building, industrial complex or university campus is disclosed. According to a preferred method, historical data is initially complied and statically analyzed to determine demand forecast for a baseline day. Further according to the method, electrical demand is plotted with another indication, more particularly outside air temperature. Additionally the invention provides and electronic alert to building engineers when demand falls outside the expected demand range. Still further a control chart is provided with the expected electrical load range. Outside air temperature is also optionally considered historically and in real time in the method. The invention further contemplates commissioning building engineers to reduce demand when a real time demand is higher than an expected energy demand. A system is also disclosed herein having instrumentation and electronic devices controlled by software and transmitting data.