Patents by Inventor Patsy A. DeFrancesco

Patsy A. DeFrancesco has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for complaint tracking, imaging and processing
    Patent number: 8380547
    Abstract: The present invention relates to an insurance complaint document management and processing system that interfaces with a state Department of Insurance. According to some embodiments, an insurance complaint document is received at a document conversion system. The received document may be converted to a document image may be automatically matched to insurance policy information. It may then be arranged to provide the document image and the insurance policy information for resolution.
    Type: Grant
    Filed: April 2, 2012
    Date of Patent: February 19, 2013
    Assignee: Hartford Fire Insurance Company
    Inventors: Patsy A. DeFrancesco, Bruce S. Henderson
  • COMPLAINT TRACKING, IMAGING AND PROCESSING SYSTEM
    Publication number: 20120191486
    Abstract: The present invention relates to an insurance complaint document management and processing system that interfaces with a state Department of Insurance. According to some embodiments, an insurance complaint document is received at a document conversion system. The received document may be converted to a document image may be automatically matched to insurance policy information. It may then be arranged to provide the document image and the insurance policy information for resolution.
    Type: Application
    Filed: April 2, 2012
    Publication date: July 26, 2012
    Applicant: HARTFORD FIRE INSURANCE COMPANY
    Inventors: Patsy A. DeFrancesco, Bruce S. Henderson
  • Complaint tracking, imaging and processing system
    Patent number: 8195485
    Abstract: The present invention relates to an insurance complaint document management and processing system that interfaces with a state Department of Insurance. According to some embodiments, an insurance complaint document is received at a document conversion system. The received document may be converted to a document image may be automatically matched to insurance policy information. It may then be arranged to provide the document image and the insurance policy information for resolution.
    Type: Grant
    Filed: March 6, 2009
    Date of Patent: June 5, 2012
    Assignee: Hartford Fire Insurance Company
    Inventors: Patsy A. DeFrancesco, Bruce S. Henderson
  • COMPLAINT TRACKING, IMAGING AND PROCESSING SYSTEM
    Publication number: 20100228581
    Abstract: The present invention relates to an insurance complaint document management and processing system that interfaces with a state Department of Insurance. According to some embodiments, an insurance complaint document is received at a document conversion system. The received document may be converted to a document image may be automatically matched to insurance policy information. It may then be arranged to provide the document image and the insurance policy information for resolution.
    Type: Application
    Filed: March 6, 2009
    Publication date: September 9, 2010
    Applicant: Hartford Fire Insurance Company
    Inventors: Patsy A. DeFrancesco, Bruce S. Henderson