Abstract: An electronic mail inbox uses a mail agent to categorize incoming electronic mail to facilitate more flexible and rapid viewing and possible response thereto. The mail agent is capable of receiving not only electronic messages but tracking data and documents from other sources such as databases, templates and other information, without actually including such information in the inbox. Using either the shadow document generation or document summarization techniques, a surrogate document, including meta data and/or a summary data and a pointer to the complete document content, is generated and placed in inbox. Upon selection of the surrogate document, the pointer is resolved, the complete content retrieved and stored locally and displayed in the electronic mail inbox.

Abstract: An electronic mail inbox uses a mail agent to categorize incoming electronic mail to facilitate more flexible and rapid viewing and possible response thereto. Several special functions for collection of regularly sent types of mail, such as newsletters, office memos, press releases, etc., are utilized. In addition, special menu items are provided for collection and presentation of different priority items, such as urgent correspondence and approval requests. The electronic mail inbox facilitates multiple viewing options so that collections of regularly sent or different priority types of mail may be viewed separately and/or interleaved with other items in the a main mail inbox. In addition, items that require an affirmative response, such as approval requests, may include a special preview format that allows for rapid viewing of pertinent details and approval directly from the from the mail inbox without review of the complete item.

Abstract: An electronic mail conversation thread may be forwarded as a single entity to facilitate greater communications among electronic mail and messaging users. The conversation thread, that may include a parent/child hierarchy of a plurality of original electronic mail documents, summaries of electronic mail documents, shadow documents of original electronic mail documents, or any combination thereof, may be generated dynamically and the data structure representing the thread forwarded to another electronic mail user. Alternatively, the conversation thread may be generated, but the actual data representing the thread stored in memory as persistent data that can then be manipulated with a number of known actions such select, drag and drop, copy, paste, delete, forward, etc.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: A display tool allows multiple modeless function interfaces to be displayed in a manner which does not obstruct any previously displayed material. In particular, the size of the interface for a modeless function is determined and the location of previously displayed material modified to accommodate the function so that both can be displayed in a non-obstructed, non-overlapping manner.

Abstract: An authoring tool allows users to create complex documents from a base division model, the model includes a plurality of pointers allowing the divisions to be interconnected to one another dynamically to create a complex hierarchy of divisions, including nested divisions. The content of a division may be located externally to the actual document and authoring tool system. A display mechanism is further disclosed for instantaneously determining the division name and page number within a document from a graphic user display.

Abstract: A document can be collaboratively edited by multiple editors by providing each editor with a separate copy of the document. Each editor then edits his own document copy using an editing application program, such as a word processor, to produce an edited copy. The edited copies are then retrieved and compared and a single marked-up document is created in which sections (for example, paragraphs) of the original document and corresponding sections of each of the edited documents (with changes from the original document indicated) are displayed in physically adjacent locations of the display screen. The displayed sections contain both edited and duplicated, unedited text. A set of "consolidation" tools are provided to quickly transfer edits between the physically adjacent areas of the screen and to make, or accept, edits made by any of the editors. A final document copy is made by eliminating the duplicate text in the sections.