Patents by Inventor Paul Chun Kit Chik

Paul Chun Kit Chik has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for assessing and improving individual customer profitability for a profit-making organization
    Patent number: 10210528
    Abstract: A system for assessing and improving individual customer profitability for a profit-making organization, comprising: a central database; means for collecting and identifying data elements relevant to customer profitability and quality from a plurality of sources, and inputting data into the central database; means for performing segmentation of customers to form a reasonable number of distinct groups of customers; means for building a mathematical model; and means for calculating the relative profitability/quality values of the customers in said organization, obtaining and maintaining for the organization a set of optimal marketing strategies to match the customer's needs.
    Type: Grant
    Filed: August 28, 2002
    Date of Patent: February 19, 2019
    Assignee: International Business Machines Corporation
    Inventor: Paul Chun Kit Chik
  • Method and system for assessing and improving individual customer profitability for a profit-making organization
    Publication number: 20030046204
    Abstract: A system for assessing and improving individual customer profitability for a profit-making organization, comprising: a central database; means for collecting and identifying data elements relevant to customer profitability and quality from a plurality of sources, and inputting data into the central database; means for performing segmentation of customers to form a reasonable number of distinct groups of customers; means for building a mathematical model; and means for calculating the relative profitability/quality values of the customers in said organization, obtaining and maintaining for the organization a set of optimal marketing strategies to match the customer's needs.
    Type: Application
    Filed: August 28, 2002
    Publication date: March 6, 2003
    Applicant: International Business Machines Corporation
    Inventor: Paul Chun Kit Chik