Abstract: A predictor device is configured to identify user wait time in a call queue and comprises a controller having a processor and a memory. The controller is configured to: identify a number of user calls in the call queue; predict a change in the number of user calls in the call queue; generate a predicted wait time based upon the predicted change in the number of user calls in the call queue; and provide the predicted wait time as the user wait time to a contact center server device.

Abstract: Methods and systems for capacitive sensing provide first and second transmit electrodes and a receive electrode positioned to have mutual capacitances between the first and second transmit electrodes and the receive electrode at mutual capacitance nodes, wherein the mutual capacitance at respective ones of mutual capacitance nodes changes when an interfering object is proximate, to apply simultaneously a first drive signal to the first transmit electrode and a second drive signal to the second transmit electrode, wherein the first and second drive signals are in quadrature with each other; to receive a receive signal via the receive electrode; measure a phasor of the receive signal; and identify a change in mutual capacitance based on the phasor of the receive signal.

Abstract: A split nut with an outer body and an inner body formed of two jaws for gripping a threaded rod. The outer body has an inner surface defining tapered axial channel and includes a separator between the jaws to guide the jaws against an inner surface of the tapered axial channel. The inner surface can be circular in cross section and the outer body can also have an outer surface be circular in cross section. A lock is arranged to lock the jaws in an axial position at which the jaws are sufficiently close to force the jaws into threaded engagement with the threaded rod. The lock can also lock the jaws in an additional axial position at which the threaded rod can be moved freely axially between the jaws. The lock can comprise a locking pin movable within the outer body into respective slots corresponding to each locking position.

Abstract: The embodiments of the present disclosure relate generally to techniques for identifying elements in a user interface (UI), and more particularly, techniques for determining UI elements selected on a contact-sensitive user interface and using those techniques to provide one or more haptic responses.

Abstract: The embodiments of the present disclosure relate generally to techniques for identifying elements in a user interface (UI), and more particularly, techniques for determining UI elements selected on a contact-sensitive user interface and using those techniques to provide one or more haptic responses.

Abstract: A split nut with an outer body and an inner body formed of two jaws for gripping a threaded rod. The outer body has an inner surface defining tapered axial channel and includes a separator between the jaws to guide the jaws against an inner surface of the tapered axial channel. The inner surface can be circular in cross section and the outer body can also have an outer surface be circular in cross section. A lock is arranged to lock the jaws in an axial position at which the jaws are sufficiently close to force the jaws into threaded engagement with the threaded rod. The lock can also lock the jaws in an additional axial position at which the threaded rod can be moved freely axially between the jaws. The lock can comprise a locking pin movable within the outer body into respective slots corresponding to each locking position.

Abstract: The invention relates to a stabilizing arrangement for transporting a switch cabinet, with a switch cabinet which comprises a frame stand consisting of vertical and horizontal struts, and with a switch cabinet door fastened on a door side of the frame stand by at least one hinge, so that the switch cabinet door can be pivoted back and forth between an open position in which it is pivoted away from the door side and a closed position in which it rests on the door side, characterized in that at least one positive-locking part is fastened on the door side and which extends away from the door side with its free end and comprises an undercut on its free end, wherein the switch cabinet door comprises a positive receptacle into which receptacle the positive-locking part extends with its free end in the closed position and extends behind the undercut in the closed position.

Abstract: The embodiments of the present disclosure relate generally to techniques for identifying elements in a user interface (UI), and more particularly, techniques for determining UI elements selected on a contact-sensitive user interface and using those techniques to provide one or more haptic responses.

Abstract: In one embodiment, a touch screen device includes a controller, a force sensing layer, a cushion layer, and a reference layer. The controller includes a processor to determine a distance between the force sensing layer and the reference layer. The cushion layer is between the force sensing layer and the reference layer. The cushion layer may include a plurality of holes at selected locations devoid of material of which the cushion layer is made. The reference layer may include a plurality of raised areas at selected locations.

Abstract: Assemblies include a chassis having a first side configured to receive a force-sensitive surface, a support structure including first electrode portions, and resilient mounting elements attached to the chassis and to the support structure. The mounting elements include second electrode portions positioned adjacent to the first electrode portions. Force-sensitive systems include force sensors including portions of a support structure and portions of a mounting element that are adapted to relatively move responsive to one or more applied forces, and a controller configured to identify the one or more applied forces by determining movement between the support structure and the mounting element. Methods include detecting changes in capacitances of respective capacitors formed by first electrode portions on a support structure and second electrode portions defined by mounting elements coupling a chassis to the support structure.

Abstract: Assemblies include a chassis having a first side configured to receive a force-sensitive surface, a support structure including first electrode portions, and resilient mounting elements attached to the chassis and to the support structure. The mounting elements include second electrode portions positioned adjacent to the first electrode portions. Force-sensitive systems include force sensors including portions of a support structure and portions of a mounting element that are adapted to relatively move responsive to one or more applied forces, and a controller configured to identify the one or more applied forces by determining movement between the support structure and the mounting element. Methods include detecting changes in capacitances of respective capacitors formed by first electrode portions on a support structure and second electrode portions defined by mounting elements coupling a chassis to the support structure.

Abstract: The invention relates to a stabilizing arrangement for transporting a switch cabinet, with a switch cabinet which comprises a frame stand consisting of vertical and horizontal struts, and with a switch cabinet door fastened on a door side of the frame stand by at least one hinge, so that the switch cabinet door can be pivoted back and forth between an open position in which it is pivoted away from the door side and a closed position in which it rests on the door side, characterized in that at least one positive-locking part is fastened on the door side and which extends away from the door side with its free end and comprises an undercut on its free end, wherein the switch cabinet door comprises a positive receptacle into which receptacle the positive-locking part extends with its free end in the closed position and extends behind the undercut in the closed position.

Abstract: A releasable self-locking device which may be installed upon a central shaft (such as a hexagonal shaft), such that it can freely slide along the shaft in a first direction, but provides releasable locking engagement along the shaft in a second direction. The use of such a releasable self-locking device in combination with a hexagonal shaft as a bushing removal and bushing installation tool.

Abstract: The embodiments of the present disclosure relate generally to techniques for identifying elements in a user interface (UI), and more particularly, techniques for determining UI elements selected on a contact-sensitive user interface and using those techniques to provide one or more haptic responses.

Abstract: In one embodiment, a touch screen device includes a controller, a force sensing layer, a cushion layer, and a reference layer. The controller includes a processor to determine a distance between the force sensing layer and the reference layer. The cushion layer is between the force sensing layer and the reference layer. The cushion layer may include a plurality of holes at selected locations devoid of material of which the cushion layer is made. The reference layer may include a plurality of raised areas at selected locations.

Abstract: According to one embodiment, a touch sensor has a first edge and a second edge approximately perpendicular to the first edge. The touch sensor includes a first plurality of electrodes approximately parallel to the first edge, and a second plurality of electrodes. Each of the second plurality of electrodes has a spine that is approximately parallel to the second edge and a plurality of conductive elements that are approximately parallel to the first edge and in physical contact with the spine. At least one electrode of the second plurality of electrodes is adjacent to the second edge. The spine of the one electrode of the second plurality of electrodes that is adjacent to the second edge has a width that is greater than a width of the spine of at least one of the other electrodes of the second plurality of electrodes.

Abstract: According to one embodiment, a touch sensor has a first edge and a second edge approximately perpendicular to the first edge. The touch sensor includes a first plurality of electrodes approximately parallel to the first edge, and a second plurality of electrodes. Each of the second plurality of electrodes has a spine that is approximately parallel to the second edge and a plurality of conductive elements that are approximately parallel to the first edge and in physical contact with the spine. At least one electrode of the second plurality of electrodes is adjacent to the second edge. The touch sensor further includes a plurality of nodes. Each node is formed by a capacitive coupling between an electrode of the first plurality of electrodes and an electrode of the second plurality of electrodes. The capacitance of each node is approximately the same.

Abstract: According to one embodiment, a touch sensor has a first edge and a second edge approximately perpendicular to the first edge. The touch sensor includes a first plurality of electrodes approximately parallel to the first edge, and a second plurality of electrodes. Each of the second plurality of electrodes has a spine that is approximately parallel to the second edge and a plurality of conductive elements that are approximately parallel to the first edge and in physical contact with the spine. At least one electrode of the second plurality of electrodes is adjacent to the second edge. The touch sensor further includes a plurality of nodes. Each node is formed by a capacitive coupling between an electrode of the first plurality of electrodes and an electrode of the second plurality of electrodes. The capacitance of each node is approximately the same.

Abstract: According to one embodiment, a touch sensor has a first edge and a second edge approximately perpendicular to the first edge. The touch sensor includes a first plurality of electrodes approximately parallel to the first edge, and a second plurality of electrodes. Each of the second plurality of electrodes has a spine that is approximately parallel to the second edge and a plurality of conductive elements that are approximately parallel to the first edge and in physical contact with the spine. At least one electrode of the second plurality of electrodes is adjacent to the second edge. The touch sensor further includes a plurality of nodes. Each node is formed by a capacitive coupling between an electrode of the first plurality of electrodes and an electrode of the second plurality of electrodes. The capacitance of each node is approximately the same.

Abstract: According to one embodiment, a touch sensor has a first edge and a second edge approximately perpendicular to the first edge. The touch sensor includes a first plurality of electrodes approximately parallel to the first edge, a second plurality of electrodes approximately parallel to the second edge, and a first plurality of nodes. Each of the first plurality of nodes are formed by a capacitive coupling between an electrode of the first plurality of electrodes and an electrode of the second plurality of electrodes. The touch sensor further includes a third plurality of electrodes and a second node formed by the third plurality of electrodes. Each of the third plurality of electrodes form a portion of the second node by a self-capacitance coupling. At least one of the portions of the second node is positioned in-between at least two of the first plurality of nodes.