Patents by Inventor Paul D. BLENCOWE

Paul D. BLENCOWE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10333993
    Abstract: A process is provided which facilitates providing information to a user in an Internet telephony environment. A Session Initiation Protocol (SIP) message including a SIP message header is received from a user. A string pattern matching operation identifies a stored regular expression pattern which matches a character string in a user part of the SIP message header. One portion of the character string identifies an application mapped to the stored pattern. A further portion of the character string identifies one or more variables for use by the application. The application identifies information by applying the value of the one or more variables and communicates this to the user. The application may be on an Interactive Voice Response (IVR) system.
    Type: Grant
    Filed: January 27, 2017
    Date of Patent: June 25, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Paul D. Blencowe, Richard R. Large, Philip Noel, Shahab Rostami
  • Patent number: 10320852
    Abstract: A process is provided which facilitates providing information to a user in an Internet telephony environment. A Session Initiation Protocol (SIP) message including a SIP message header is received from a user. A string pattern matching operation identifies a stored regular expression pattern which matches a character string in a user part of the SIP message header. One portion of the character string identifies an application mapped to the stored pattern. A further portion of the character string identifies one or more variables for use by the application. The application identifies information by applying the value of the one or more variables and communicates this to the user. The application may be on an Interactive Voice Response (IVR) system.
    Type: Grant
    Filed: November 16, 2016
    Date of Patent: June 11, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Paul D. Blencowe, Richard R. Large, Philip Noel, Shahab Rostami
  • Publication number: 20170155689
    Abstract: A process is provided which facilitates providing information to a user in an Internet telephony environment. A Session Initiation Protocol (SIP) message including a SIP message header is received from a user. A string pattern matching operation identifies a stored regular expression pattern which matches a character string in a user part of the SIP message header. One portion of the character string identifies an application mapped to the stored pattern. A further portion of the character string identifies one or more variables for use by the application. The application identifies information by applying the value of the one or more variables and communicates this to the user. The application may be on an Interactive Voice Response (IVR) system.
    Type: Application
    Filed: January 27, 2017
    Publication date: June 1, 2017
    Inventors: Paul D. BLENCOWE, Richard R. LARGE, Philip NOEL, Shahab ROSTAMI
  • Publication number: 20170155688
    Abstract: A process is provided which facilitates providing information to a user in an Internet telephony environment. A Session Initiation Protocol (SIP) message including a SIP message header is received from a user. A string pattern matching operation identifies a stored regular expression pattern which matches a character string in a user part of the SIP message header. One portion of the character string identifies an application mapped to the stored pattern. A further portion of the character string identifies one or more variables for use by the application. The application identifies information by applying the value of the one or more variables and communicates this to the user. The application may be on an Interactive Voice Response (IVR) system.
    Type: Application
    Filed: November 16, 2016
    Publication date: June 1, 2017
    Inventors: Paul D. BLENCOWE, Richard R. LARGE, Philip NOEL, Shahab ROSTAMI