Abstract: A method and system for managing telephone services and for synchronizing with video services is disclosed in which a subscriber selects and requests services through a selection device such as a telephone keypad and a video display (such as a television) displays information associated with the selected or requested service. An auto-mute feature is provided to mute the TV device when an off-hook event is detected. A service synchronization module temporarily interrupts the delivery of a video program upon the occurrence of a telephone call by pausing or recording the program and resumes the delivery after the telephone call is terminated.