Abstract: A lost item management system and method is provided for matching found items with lost item inquiries provided by customers. An item processing module is configured to accept and store item attributes of the found items as parts of item entries, wherein each of the item entries has a set of the item attributes. An inquiry processing module is configured to accept and store inquiry attributes, corresponding to attributes of the lost items, as parts of inquiry entries. An item matching module is configured to execute a match search comparing the item attributes of the item entries with the inquiry attributes of the inquiry entries and identify possible matches. A monitoring module is configured to actuate the item matching module, in accordance with a schedule, to execute the match search and notify the operator when possible matches are identified by the match search.