Patents by Inventor Paul Thomas Giesing

Paul Thomas Giesing has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, method and computer program product for updating help content via a network
    Patent number: 7865828
    Abstract: A system, method and computer program product are provided for updating help content. Initially, information relating to issues associated with software is gathered from a plurality of users. Such software includes a first set of help content. Next, an additional set of help content is gathered based on the information. Further, the additional set of help content is distributed to the users based on an update schedule, utilizing a network. Thus, the additional set of help content is capable of being integrated with the first set of help content and presented to the user via a single interface, utilizing the software.
    Type: Grant
    Filed: April 22, 2005
    Date of Patent: January 4, 2011
    Assignee: McAfee, Inc.
    Inventors: Don Robert Hanson, II, Joseph Scott Bailey, Paul Thomas Giesing