Patents by Inventor Paul W. Mashni

Paul W. Mashni has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20120041884
    Abstract: A method and system for processing an automotive warranty claim include capturing at least one digital image of a vehicle-related customer concern with a digital camera device. A barcode identifying the vehicle is scanned with a barcode scanning device. Upon establishing operable communication between a first computer and the digital camera device and the barcode scanning device, respectively, the at least one digital image and the barcode information are automatically downloaded into the first computer. Dialog is input into the first computer requesting warranty coverage for the customer concern. A claimset comprising the digital images, barcode and request for warranty coverage is transmitted to a second computer via a communication network. The claimset is reviewed at the second computer to decide whether warranty coverage will be provided. The claimset is updated with the decision and transmitted back to the first computer via the communication network.
    Type: Application
    Filed: October 28, 2011
    Publication date: February 16, 2012
    Applicant: FORD MOTOR COMPANY
    Inventors: William T. Rowse, Barry M. Inman, Debra L. Mayberry, David Gary Park, Henry Thomas Ubik, Paul W. Mashni, Robert P. Jackson
  • Publication number: 20020072935
    Abstract: A method and system for processing an automotive warranty claim include capturing at least one digital image of a vehicle-related customer concern with a digital camera device. A barcode identifying the vehicle is scanned with a barcode scanning device. Upon establishing operable communication between a first computer and the digital camera device and the barcode scanning device, respectively, the at least one digital image and the barcode information are automatically downloaded into the first computer. Dialog is input into the first computer requesting warranty coverage for the customer concern. A claimset comprising the digital images, barcode and request for warranty coverage is transmitted to a second computer via a communication network. The claimset is reviewed at the second computer to decide whether warranty coverage will be provided. The claimset is updated with the decision and transmitted back to the first computer via the communication network.
    Type: Application
    Filed: February 27, 2002
    Publication date: June 13, 2002
    Inventors: William T. Rowse, Barry M. Inman, Debra L. Mayberry, David Gary Park, Henry Thomas Ubik, Paul W. Mashni, Robert P. Jackson