Abstract: The technology disclosed herein enables packet handling based on user information included in packet headers. In a particular embodiment, a method provides, in a gateway to a network environment, establishing a first connection with a first connection endpoint outside of the network environment. The first connection is established based on authentication of user information received from the first connection endpoint. The method further provides adding the user information to a packet header of one or more first packets carrying a request to establish a second connection between the gateway and a second connection endpoint within the network environment. Also, the method provides transferring the one or more first packets towards the second connection endpoint.

Abstract: A first server can generate user profiles and receive requests from user devices for enrollment in a first server-managed system that includes user groups. The first server can provide a unique key to a user device during an enrolment process based on a user group the user device is assigned to. The first server can include an enrollment notification for the user device in a first notification transmitted to a messaging service. The messaging service can transmit a second notification to the user device, and the user device can request a user profile from a second server based on second server access information included in the second notification. The second server can use the unique key to access user profile information which it transmits to the user device based on the request. The user device can access the user profile from the profile information using the unique key.

Abstract: Disclosed are various approaches for remote working experience optimization. In some examples, a management service receives task execution data and corresponding user data for multiple client devices. The management service inputs target user context data along with the task execution data and the corresponding user data into a prediction model to identify a task and a task schedule that indicates a time to download and cache task content. Instructions are transmitted for a management agent to download and cache the task content according to the task schedule.

Abstract: Disclosed are various approaches for dynamically integrating a client application with multiple third-party services. An integration service receives a request to perform an action relative to a particular third-party service from a client device. The request is received through a first application programming interface (API) generic to a plurality of third-party services. The integration service communicates with the particular third-party service to perform the action using a second API specific to the particular third-party service. The integration service sends a response to the client device through the first API. The response is based at least in part on a result of the action and includes an indication of one of a plurality of predefined user interfaces.

Abstract: This disclosure describes various ways in which a client agent can be incorporated into multiple virtual machines of a server cluster to keep track of the location of each instance of services running on the server cluster and facilitate rapid connection of different services on the server cluster as needed. When a first service requests connection to a second service, a client agent co-located with the first service is able to forward the request to a virtual network interface card (VNIC) associated with the second service. The VNIC is configured to forward the request to an available instance of the second service. The location of the services are determined and stored on one or more service registries right after the service instances are instantiated, removing the need for a search when new requests are received.

Abstract: The technology disclosed herein enables packet handling based on user information included in packet headers. In a particular embodiment, a method provides, in a gateway to a network environment, establishing a first connection with a first connection endpoint outside of the network environment. The first connection is established based on authentication of user information received from the first connection endpoint. The method further provides adding the user information to a packet header of one or more first packets carrying a request to establish a second connection between the gateway and a second connection endpoint within the network environment. Also, the method provides transferring the one or more first packets towards the second connection endpoint.

Abstract: Disclosed are various approaches for dynamically integrating a client application with multiple third-party services. An integration service receives a request to perform an action relative to a particular third-party service from a client device. The request is received through a first application programming interface (API) generic to a plurality of third-party services. The integration service communicates with the particular third-party service to perform the action using a second API specific to the particular third-party service. The integration service sends a response to the client device through the first API. The response is based at least in part on a result of the action and includes an indication of one of a plurality of predefined user interfaces.

Abstract: A first server can generate user profiles and receive requests from user devices for enrollment in a first server-managed system that includes user groups. The first server can provide a unique key to a user device during an enrolment process based on a user group the user device is assigned to. The first server can include an enrollment notification for the user device in a first notification transmitted to a messaging service. The messaging service can transmit a second notification to the user device, and the user device can request a user profile from a second server based on second server access information included in the second notification. The second server can use the unique key to access user profile information which it transmits to the user device based on the request. The user device can access the user profile from the profile information using the unique key.

Abstract: Example methods and systems for context-aware network policy enforcement are described. In one example, a computer system may detect a request for a client device to access a destination server. The computer system may extract, from the request, connection information identifying a connection to be established for the client device to access the destination server; and map the connection information to contextual information associated with the client device or a user operating the client device, or both. Based on the contextual information, the computer system may apply one or more network policies to determine whether to allow or deny access by the client device to the destination server. In response to determination to allow the access, a first response may be generated and sent to allow establishment of the connection. Otherwise, a second response may be generated and sent to block establishment of the connection.

Abstract: The technology disclosed herein enables packet handling based on user information included in packet headers. In a particular embodiment, a method provides, in a gateway to a network environment, establishing a first connection with a first connection endpoint outside of the network environment. The method further provides identifying first user information associated with the first connection and adding the first user information to a packet header of one or more first packets associated with the first connection. Also, the method provides transferring the one or more first packets into the network environment.

Abstract: Systems and methods are included for improved interorganizational collaboration. An agent on a server can crawl through data files to identify keywords relating to a product. The agent can create tags and assign the keywords to the tags. The agent can crawl through user-related data files to identify potential support users. The support users can be mapped to tags in a database. A user interacting with a chat application can request help with the product. The agent can extract keywords from the request and use them to identify a tag. The agent can map the tag to support users and using an algorithm can select a support user to send the help request to. If the support user denies the request or does not respond, the agent can send the request to another support user. Once a support user accepts the request, the agent can connect the users.

Abstract: A first server can generate user profiles and receive requests from user devices for enrollment in a first server-managed system that includes user groups. The first server can provide a unique key to a user device during an enrolment process based on a user group the user device is assigned to. The first server can include an enrollment notification for the user device in a first notification transmitted to a messaging service. The messaging service can transmit a second notification to the user device, and the user device can request a user profile from a second server based on second server access information included in the second notification. The second server can use the unique key to access user profile information which it transmits to the user device based on the request. The user device can access the user profile from the profile information using the unique key.

Abstract: The technology disclosed herein enables packet handling based on user information included in packet headers. In a particular embodiment, a method provides, in a gateway to a network environment, establishing a first connection with a first connection endpoint outside of the network environment. The method further provides identifying first user information associated with the first connection and adding the first user information to a packet header of one or more first packets associated with the first connection. Also, the method provides transferring the one or more first packets into the network environment.

Abstract: A first server can generate user profiles and receive requests from user devices for enrollment in a first server-managed system that includes user groups. The first server can provide a unique key to a user device during an enrolment process based on a user group the user device is assigned to. The first server can include an enrollment notification for the user device in a first notification transmitted to a messaging service. The messaging service can transmit a second notification to the user device, and the user device can request a user profile from a second server based on second server access information included in the second notification. The second server can use the unique key to access user profile information which it transmits to the user device based on the request. The user device can access the user profile from the profile information using the unique key.

Abstract: This disclosure describes various ways in which a client agent can be incorporated into multiple virtual machines of a server cluster to keep track of the location of each instance of services running on the server cluster and facilitate rapid connection of different services on the server cluster as needed. When a first service requests connection to a second service, a client agent co-located with the first service is able to forward the request to a virtual network interface card (VNIC) associated with the second service. The VNIC is configured to forward the request to an available instance of the second service. The location of the services are determined and stored on one or more service registries right after the service instances are instantiated, removing the need for a search when new requests are received.

Abstract: Disclosed are examples of managing devices through secondary communication channels. In some examples, a management component detects an impediment with a data communication channel for a device. The data communication channel can be a primary communication channel through which the device communicates with a management service. The management component detects an event associated with the device to report to the management service. The management component generates a message specifying the event, and the management component transmits the message to the management service through the secondary communication channel.

Abstract: Disclosed are various examples for establishing encrypted channels or tunnels within a TCP or other communication session between a tunnel endpoint and tunnel client on a client device. A tunnel endpoint on the client device can determine an encryption key based upon whether a client device is in compliance with encryption policies of the enterprise.

Abstract: Disclosed are various examples for prioritizing application traffic through network tunnels between a client device and a tunnel endpoint. Network traffic is received from each of a plurality of applications executed by the client device. It is determined that the network traffic of a first application of the plurality of applications is associated with a lower priority than the network traffic of a second application of the plurality of applications. A bandwidth allocation to the network traffic of the first application is limited in the encrypted tunnel as compared to a bandwidth allocation to the network traffic of the second application in the encrypted tunnel according to the lower priority. The network traffic of each of the plurality of applications is forwarded through the encrypted tunnel to the tunnel endpoint.

Abstract: Examples relate to the configuration of network connections for computing devices. In some examples, a computing device determines that a network is inaccessible through a first network connection provided by a network access node. The computing device determines that the network is accessible through a first computing device that provides a second connection to the network. The computing device generates gateway configuration data for a second computing device based on an address for the first computing device. The computing device transmits the gateway configuration data to the second computing device to cause the second computing device to use the first computing device as a gateway.

Abstract: Disclosed are various examples for establishing encrypted channels or tunnels within a TCP or other communication session between a tunnel endpoint and tunnel client, on a client device. A tunnel endpoint on the client device can determine an encryption key based upon whether a client device is in compliance with encryption policies of the enterprise.