Patents by Inventor Pawan Liladhar Bhole

Pawan Liladhar Bhole has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System, method, and computer program for performing bot engine abstraction
    Patent number: 11019004
    Abstract: A system, method, and computer program product are provided for performing bot engine abstraction. In use, a message is received at a bot engine from a messaging channel, utilizing a first abstraction layer. Additionally, one or more external components are accessed by the bot engine, utilizing a second abstraction layer, to create a response to the message. Further, the response is sent from the bot engine to the messaging channel, utilizing the first abstraction layer.
    Type: Grant
    Filed: January 4, 2018
    Date of Patent: May 25, 2021
    Assignee: AMDOCS DEVELOPMENT LIMITED
    Inventors: Deborah A. Sohrweide, Sanjay Gupta, Andrew Harper, Alma D. Lopez, Ksheerasagar Akella, Roi Dayan, Toshish Arun Jawale, Pawan Liladhar Bhole