Abstract: Methods for modifying a patrol route of a safety officer include monitoring persons within geographic areas, identifying a safety officer, tracking an elapsed time value for each of the persons indicating a respective quantity of time since a person has been within a threshold proximity to the safety officer, determining a total elapsed time value for each of the geographic areas based on the respective elapsed time values for each of the persons currently located in the geographic area, determining that a patrol route of the safety officer should be modified based on the total elapsed time value for each of the geographic areas, modifying the patrol route of the safety officer, and transmitting the modified patrol route to the safety officer. The modified patrol route indicates that the safety officer is to patrol a given geographic area of the geographic areas.

Abstract: A process and system for managing incoming video emergency calls (VECs) at a command center relative to an incident includes receiving first and second VECs from respective first and second recording and transmitting devices reflecting a first incident. Identifying the second VEC as a preferred one of the first and second VECs based on one or both of a quality and a field-of-view between the first and second VECs, and responsively causing the identified second VEC to be forwarded to a first live call taker and the first VEC to a VEC monitoring bot configured to continue to monitor video content of the first VEC and refrain from forwarding the first VEC to the first live call taker. The first VEC may be forwarded to the first live call taker at a lower relative resolution.

Abstract: Methods for modifying a patrol route of a safety officer include monitoring persons within geographic areas, identifying a safety officer, tracking an elapsed time value for each of the persons indicating a respective quantity of time since a person has been within a threshold proximity to the safety officer, determining a total elapsed time value for each of the geographic areas based on the respective elapsed time values for each of the persons currently located in the geographic area, determining that a patrol route of the safety officer should be modified based on the total elapsed time value for each of the geographic areas, modifying the patrol route of the safety officer, and transmitting the modified patrol route to the safety officer. The modified patrol route indicates that the safety officer is to patrol a given geographic area of the geographic areas.