Patents by Inventor Pearley Bhambri

Pearley Bhambri has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Risk-Based Complaint Management System
    Publication number: 20120259673
    Abstract: A risk-based complaint management system is provided to effectively prioritize risks and streamline a complaint process. The risk-based complaint management system comprises a risk assessment database and a risk engine. The risk assessment database is provided to establish and maintain product-specific questions. The product-specific questions are associated to risk and severity levels of product risk assessment. The risk engine is configured to determine a risk level of a customer complaint based on responses to the product-specific questions with regards to the customer complaint.
    Type: Application
    Filed: April 8, 2011
    Publication date: October 11, 2012
    Applicant: WELCH ALLYN, INC.
    Inventors: John A. Melquist, Carol A. Williams, Pearley Bhambri, Brian R. Ray, Craig D. Mullin, Richard W. Thomas