Abstract: Disclosed implementations use automated transcription and intent detection and an AI model to evaluate interactions between an agent and a customer within a call center environment. The evaluation flow used for manual evaluations is leveraged so that the evaluators can correct the AI evaluations when appropriate. Based on such corrections, the AI model can be retrained to accommodate specifics of the business and center—resulting in more confidence in the AI model over time.

Abstract: Disclosed implementations use automated transcription and intent detection and an AI model to evaluate interactions between an agent and a customer within a call center environment. The evaluation flow used for manual evaluations is leveraged so that the evaluators can correct the AI evaluations when appropriate. Based on such corrections, the AI model can be retrained to accommodate specifics of the business and center—resulting in more confidence in the AI model over time.

Abstract: Disclosed implementations use automated transcription and intent detection and an AI model to evaluate interactions between an agent and a customer within a call center environment. The evaluation flow used for manual evaluations is leveraged so that the evaluators can correct the AI evaluations when appropriate. Based on such corrections, the AI model can be retrained to accommodate specifics of the business and center—resulting in more confidence in the AI model over time.

Abstract: The invention provides a polypeptide having a sequence of amino acids consisting of IXDFGLAKL (SEQ ID NO: 1), as well as a nucleic acid encoding the polypeptide, vector comprising the nucleic acid, cell comprising the vector, and compositions thereof. The invention also provides a method of inducing a T-cell response in a patient with epithelial cancer, and a method inhibiting epithelial cancer, wherein the methods comprise administering the composition of the invention. The invention further provides a method of stimulating a cell with the inventive polypeptide and a cell so stimulated.

Abstract: The invention provides a polypeptide having a sequence of amino acids consisting of IXDFGLAKL (SEQ ID NO: 1), as well as a nucleic acid encoding the polypeptide, vector comprising the nucleic acid, cell comprising the vector, and compositions thereof. The invention also provides a method of inducing a T-cell response in a patient with epithelial cancer, and a method inhibiting epithelial cancer, wherein the methods comprise administering the composition of the invention. The invention further provides a method of stimulating a cell with the inventive polypeptide and a cell so stimulated.

Abstract: A profile sensor and method for mapping the variability in soil compaction and soil characteristics with respect to depth. One embodiment of the apparatus includes a tine with a plurality of cutting elements supported by a plurality of independent load cells configured to measure the force exerted on the cutting elements as the tine is pulled through the soil of a field. Soil cutting forces through the soil profile are preferably measured to a depth of 63 cm in increments of 7.5 cm. The profile sensor showed that the cutting force is influenced by soil moisture content, depth of operation of the tine and vertical location of the cutting element.

Abstract: A profile sensor and method for mapping the variability in soil compaction and soil characteristics with respect to depth. One embodiment of the apparatus includes a tine with a plurality of cutting elements supported by a plurality of independent load cells configured to measure the force exerted on the cutting elements as the tine is pulled through the soil of a field. Soil cutting forces through the soil profile are preferably measured to a depth of 63 cm in increments of 7.5 cm. The profile sensor showed that the cutting force is influenced by soil moisture content, depth of operation of the tine and vertical location of the cutting element.