Abstract: Systems, methods, and devices are described for intelligent outage evaluation and insight management for monitoring and incident management systems. A set of incident logs associated with a cloud computing service are received by a cloud computing service provider system. Each incident log includes impact data corresponding to a respective incident that occurred during an evaluation period. The impact data includes an interruption count representative of a number of interruptions on resources caused by the respective incident. A total active resource time representative of resource activity during the evaluation period is determined. An interruption rate is determined for the evaluation period by summing interruption counts to generate a total interruption count and dividing the total interruption count by the total active resource time. An actionable insight applicable to the cloud computing service is generated based on the interruption rate and the incident logs.

Abstract: A system and method for calibrating an inventory planning model in a parts supply chain. The inventory planning model is determined based on certain input. A performance monitor measures the parts supply chain and provides performance metrics. The movement of parts through the parts supply chain is also monitored by a supply chain visibility system that keeps track of actual supply chain conditions. Both information on the actual supply chain conditions and the performance metrics is sent to a feedback filter that formats the information into an appropriate form. The feedback from the feedback filter is sent to a feedback controller. Based on the feedback information and the input, the feedback controller adjusts the input of the inventory planning model while determining how frequently the inventory planning model is calibrated and how the inventory planning model is calibrated.

Abstract: Methods, systems and computer program products for supporting supply chain facility performance analysis. Methods include maintaining supply chain facility configuration information for a plurality of supply chain facilities. The method also includes identifying variables that are attributed to performance of the supply chain facilities. Data corresponding to one or more of the variables for selected supply chain facilities in the plurality of supply chain facilities is collected. Performance analysis is performed for the selected supply chain facilities using the data as input. The performance analysis includes executing a data envelope analysis (DEA) based three-stage performance analysis model, executing a statistical analysis and executing a sensitivity analysis. The results of the performance analysis are output. The results include a performance ranking of the selected supply chain facilities, a prescription for performance improvement, a correlation analysis, and a sensitivity analysis.

Abstract: Methods, systems and computer program products for supporting supply chain facility performance analysis. Methods include maintaining supply chain facility configuration information for a plurality of supply chain facilities. The method also includes identifying variables that are attributed to performance of the supply chain facilities. Data corresponding to one or more of the variables for selected supply chain facilities in the plurality of supply chain facilities is collected. Performance analysis is performed for the selected supply chain facilities using the data as input. The performance analysis includes executing a data envelope analysis (DEA) based three-stage performance analysis model, executing a statistical analysis and executing a sensitivity analysis. The results of the performance analysis are output. The results include a performance ranking of the selected supply chain facilities, a prescription for performance improvement, a correlation analysis, and a sensitivity analysis.

Abstract: A system and method for calibrating an inventory planning model in a parts supply chain. The inventory planning model is determined based on certain input. A performance monitor measures the parts supply chain and provides performance metrics. The movement of parts through the parts supply chain is also monitored by a supply chain visibility system that keeps track of actual supply chain conditions. Both information on the actual supply chain conditions and the performance metrics is sent to a feedback filter that formats the information into an appropriate form. The feedback from the feedback filter is sent to a feedback controller. Based on the feedback information and the input, the feedback controller adjusts the input of the inventory planning model while determining how frequently the inventory planning model is calibrated and how the inventory planning model is calibrated.