Patents by Inventor Penny Koppinger

Penny Koppinger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for using a component business model to transform warranty claims processing in the automotive industry
    Publication number: 20070022410
    Abstract: A method, system and service for using a component business model to transform a business process. The invention uses a component business model of a business to prioritize business changes affecting key performance indicators for the business process, defines an information technology architecture to support the business changes, and specifies a roadmap for implementing the supporting information technology architecture. In a particular application of the invention to the automobile manufacturing business, the business process is the warranty claims process, and a length of time to process a warranty claim is a key performance indicator.
    Type: Application
    Filed: July 21, 2006
    Publication date: January 25, 2007
    Inventors: Linda Ban, Penny Koppinger, Benjamin Stanley