Abstract: A system, method, and computer program product for providing a post-sale customer service facility is disclosed. The present invention provides a commercial web site in which an inventory of products sold to a customer is maintained. The customer can use the inventory to look up information from the seller or manufacturer regarding the product or can engage in interactive information exchange with the seller's web site concerning the product.

Abstract: A fastening device which is of one piece construction of a ferromagnetic material, having in it formed a pair of jaws through which a fastening pin is inserted and tightly engaged from reverse travel due to the inward bias and angle of the jaws, thereby preventing unauthorized removal.Removal of the pin is accomplished when the jaws are spread slightly due to a magnetic force attracting a formed upper end or loop and the resulting motion being transmitted through a riser to integral lever arms which through mechanical advantage flex the base thereby spreading the jaws apart.