Abstract: The invention includes a technique for integrating emergency calling for VoIP users with legacy emergency services to facilitate adapting to the evolving emergency services network and the services that are available in a given location. Generic location information provided by (or determined for) VoIP emergency callers, typically in civic or geodetic formats, is translated into Emergency Response Locations (ERLs) defining an area, such as an area within an enterprise premises, in which the caller is located. The translated location information is conveyed to the Public Safety Answering Point (PSAP) with the emergency call in for form of the ANI (Automatic Number Identification) or calling line identification number. An appropriate route/gateway is then selected to be used to reach the PSAP appropriate for the caller's location, and an emergency call notification to the appropriate local emergency response personnel is generated within the enterprise based on the caller's location.

Abstract: A method, system and apparatus for providing emergency service location of an IP telephony client. A request for an emergency call is received from the IP telephony client. Subsequently, it is determined whether an actual location of the IP telephony client is encompassed by a first location data stored at a corresponding Automatic Location Identification (ALI) database that associates a unique identifier of the IP telephony client with the first location data. The unique identifier is sent for receipt by a Public Safety Answering Point (PSAP) associated with the ALI database, if the actual location is encompassed by the first location data. An Emergency Location Information Number (ELIN) is sent for receipt by the PSAP if the actual location is not encompassed by the first location data, wherein the ELIN is associated with the actual location at the ALI database.

Abstract: A visual and/or audible beacon is provided by an access device or an external device to assist emergency response personnel to locate the person that initiated the emergency call. A communication server that handled the emergency call can cause lights on the access device to blink in a specified pattern, so that emergency personnel may more easily locate the access device that was used to place the emergency call. The communication server can also cause the access device to output a series of audible tones that may be used to locate the access device that was used to place the emergency call. Emergency response personnel may control the audible/visual beacon through the communication server to cause the beacon to be selectively activated or deactivated as necessary. Optionally the beacon may be turned off from the access device as well.

Abstract: The invention includes a technique for integrating emergency calling for VoIP users with legacy emergency services to facilitate adapting to the evolving emergency services network and the services that are available in a given location. Generic location information provided by (or determined for) VoIP emergency callers, typically in civic or geodetic formats, is translated into Emergency Response Locations (ERLs) defining an area, such as an area within an enterprise premises, in which the caller is located. The translated location information is conveyed to the Public Safety Answering Point (PSAP) with the emergency call in for form of the ANI (Automatic Number Identification) or calling line identification number. An appropriate route/gateway is then selected to be used to reach the PSAP appropriate for the caller's location, and an emergency call notification to the appropriate local emergency response personnel is generated within the enterprise based on the caller's location.