Abstract: The invention disclosed provides a system for theft deterrence in a retail establishment having an inventory control system, a set of transceiver enabled storage units, and a set of RFID tags placed on stocked items. A stream of system logs and system alarms is compiled by a centralized computer which executes inventory database updates under normal inventory movement through a typical business cycle. The inventory is tracked from reception, to storage areas, to service areas, to point of sales. The system alerts operations management when abnormal inventory removal is detected. As the inventory moves from storage areas to service areas, the items are associated to a person and tracked until the inventory is properly checked in at its intended destination. The items may be associated to employees via a continuously monitoring video surveillance system, smart card identification system, or RFID tags on each person containing identification and credential information.

Abstract: A voice messaging system for use with a telephone system. The preferred embodiment comprises a voice messaging system which interfaces to a PBX through a feature phone interface, the voice messaging system emulating a feature phone. The PBX supplies information to the voice messaging system such as information on the origination and history of the call. The present invention discloses improved methods of handling calls directed to the voice messaging system based on the information supplied by the PBX.

Abstract: A voice messaging system for use with a telephone system. The preferred embodiment comprises a voice messaging system which interfaces to a PBX through a feature phone interface, the voice messaging system emulating a feature phone. The PBX supplies information to the voice messaging system such as information on the origination and history of the call. The present invention discloses improved methods of handling calls directed to the voice messaging system based on the information supplied by the PBX.