Abstract: Developing a process model catalog for operations management can include providing a user with a recommendation of at least one process model from a process model catalog based on an initiation request. It can further include creating a process plan based on a process model preference, receiving a modification to the process plan, and disseminating modifications to associated process entities. The process plan can be stored in the model catalog upon its completion and performance metrics associated with the process plan can be determined.

Abstract: A computer (100) is used to add fields (124) to a database (110). The computer is then used to specify (202), for each of the fields, a respective conversion tool (202) for converting a native vocabulary (114) for that field into a local vocabulary (116) for that field so that different fields can be associated with different conversion tools.