Patents by Inventor Peter Hung QUACH

Peter Hung QUACH has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Using a machine learning module to rank technical solutions to user described technical problems to provide to a user
    Patent number: 11556817
    Abstract: Provided are a computer program product, system, and method for using a machine learning module to rank technical solutions to user described technical problems to provide to a user. A solutions database is searched to determine a result set of answer files having keywords related to keywords of a technical problem in a user description. The result set of answer files, the user description of the technical problem, user profile information, and technical specifications of the computing system are provided as input to a machine learning module. The machine learning module outputs ranks of the answer files in the result set. A subset of answer files in the result set is selected based on ranks of the answer files in the result set and returned to the user.
    Type: Grant
    Filed: May 6, 2020
    Date of Patent: January 17, 2023
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Cecilia Carranza Lewis, Peter Hung Quach, Samantha Jean Wareing, Nicholas Ikaika Bostwick, David C. Reed, Chen Zhao
  • USING A MACHINE LEARNING MODULE TO RANK TECHNICAL SOLUTIONS TO USER DESCRIBED TECHNICAL PROBLEMS TO PROVIDE TO A USER
    Publication number: 20210350251
    Abstract: Provided are a computer program product, system, and method for using a machine learning module to rank technical solutions to user described technical problems to provide to a user. A solutions database is searched to determine a result set of answer files having keywords related to keywords of a technical problem in a user description. The result set of answer files, the user description of the technical problem, user profile information, and technical specifications of the computing system are provided as input to a machine learning module. The machine learning module outputs ranks of the answer files in the result set. A subset of answer files in the result set is selected based on ranks of the answer files in the result set and returned to the user.
    Type: Application
    Filed: May 6, 2020
    Publication date: November 11, 2021
    Inventors: Cecilia Carranza LEWIS, Peter Hung QUACH, Samantha Jean WAREING, Nicholas Ikaika BOSTWICK, David C. REED, Chen ZHAO