Patents by Inventor Peter I. Michel

Peter I. Michel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9864673
    Abstract: An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
    Type: Grant
    Filed: October 26, 2015
    Date of Patent: January 9, 2018
    Assignee: DELL PRODUCTS, LP
    Inventors: Peter I. Michel, Mitchell J. Stewart, James T. Ahlborn, Richard C. Nucci
  • Publication number: 20160041896
    Abstract: An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
    Type: Application
    Filed: October 26, 2015
    Publication date: February 11, 2016
    Inventors: Peter I. Michel, Mitchell J. Stewart, James T. Ahlborn, Richard C. Nucci
  • Patent number: 9183074
    Abstract: An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
    Type: Grant
    Filed: June 21, 2013
    Date of Patent: November 10, 2015
    Assignee: Dell Products, LP
    Inventors: Peter I. Michel, Mitchell J. Stewart, James T. Ahlborn, Richard C. Nucci
  • Publication number: 20140380105
    Abstract: An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
    Type: Application
    Filed: June 21, 2013
    Publication date: December 25, 2014
    Inventors: Peter I. Michel, Mitchell J. Stewart, James T. Ahlborn, Richard C. Nucci