Patents by Inventor Peter J. Parente

Peter J. Parente has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11907961
    Abstract: Techniques are described for collecting customer data through a software application in order to optimize registration form to maximize registration success rates, based on a user engagement score related to user's interest, needs, registration behavior patterns, and source of user. In some examples, a method includes evaluating user data indicating interactions of a user with a software application. The method further includes determining a user engagement score for the user based at least in part on the user data. The method further includes determining, based at least in part on the user engagement score, a number and a type of one or more registration fields. The method further includes outputting the one or more registration fields to a display device based at least in part on a triggering event.
    Type: Grant
    Filed: August 16, 2019
    Date of Patent: February 20, 2024
    Assignee: International Business Machines Corporation
    Inventors: Richard A. Gebhardt, ChunHui Y. Higgins, William P. Higgins, Peter J. Parente, Ke Zhu
  • Patent number: 10936821
    Abstract: An approach is provided for an information handling system that includes a processor and a memory to improve the quality of question-answer sets used as inputs to a question-answering (QA) system. In the approach, a question-answer pair is analyzed using natural language processing (NLP) components. Some of the NLP components may be taken from the QA system whose input is being analyzed The question-answer pair includes a question and an answer to the question. Based on the analysis, one or more shortcomings of the question-answer pair are identified. The shortcomings relate to an ability of the target QA system to analyze the question. A human-readable feedback is provided to a user. The feedback recommends one or more possible actions to address the identified shortcomings.
    Type: Grant
    Filed: July 5, 2016
    Date of Patent: March 2, 2021
    Assignee: International Business Machines Corporation
    Inventors: Jacqueline T. Barbetta, David C. Fallside, Drew A. Logsdon, Peter J. Parente
  • Publication number: 20190370830
    Abstract: Techniques are described for collecting customer data through a software application in order to optimize registration form to maximize registration success rates, based on a user engagement score related to user's interest, needs, registration behavior patterns, and source of user. In some examples, a method includes evaluating user data indicating interactions of a user with a software application. The method further includes determining a user engagement score for the user based at least in part on the user data. The method further includes determining, based at least in part on the user engagement score, a number and a type of one or more registration fields. The method further includes outputting the one or more registration fields to a display device based at least in part on a triggering event.
    Type: Application
    Filed: August 16, 2019
    Publication date: December 5, 2019
    Inventors: Richard A. Gebhardt, ChunHui Y. Higgins, William P. Higgins, Peter J. Parente, Ke Zhu
  • Patent number: 10453080
    Abstract: Techniques are described for collecting customer data through a software application in order to optimize registration form to maximize registration success rates, based on a user engagement score related to user's interest, needs, registration behavior patterns, and source of user. In some examples, a method includes evaluating user data indicating interactions of a user with a software application. The method further includes determining a user engagement score for the user based at least in part on the user data. The method further includes determining, based at least in part on the user engagement score, a number and a type of one or more registration fields. The method further includes outputting the one or more registration fields to a display device based at least in part on a triggering event.
    Type: Grant
    Filed: January 27, 2016
    Date of Patent: October 22, 2019
    Assignee: International Business Machines Corporation
    Inventors: Richard A. Gebhardt, ChunHui Y. Higgins, William P. Higgins, Peter J. Parente, Ke Zhu
  • Publication number: 20170213225
    Abstract: Techniques are described for collecting customer data through a software application in order to optimize registration form to maximize registration success rates, based on a user engagement score related to user's interest, needs, registration behavior patterns, and source of user. In some examples, a method includes evaluating user data indicating interactions of a user with a software application. The method further includes determining a user engagement score for the user based at least in part on the user data. The method further includes determining, based at least in part on the user engagement score, a number and a type of one or more registration fields. The method further includes outputting the one or more registration fields to a display device based at least in part on a triggering event.
    Type: Application
    Filed: January 27, 2016
    Publication date: July 27, 2017
    Inventors: Richard A. Gebhardt, ChunHui Y. Higgins, William P. Higgins, Peter J. Parente, Ke Zhu
  • Publication number: 20160314114
    Abstract: An approach is provided for an information handling system that includes a processor and a memory to improve the quality of question-answer sets used as inputs to a question-answering (QA) system. In the approach, a question-answer pair is analyzed using natural language processing (NLP) components. Some of the NLP components may be taken from the QA system whose input is being analyzed The question-answer pair includes a question and an answer to the question. Based on the analysis, one or more shortcomings of the question-answer pair are identified. The shortcomings relate to an ability of the target QA system to analyze the question. A human-readable feedback is provided to a user. The feedback recommends one or more possible actions to address the identified shortcomings.
    Type: Application
    Filed: July 5, 2016
    Publication date: October 27, 2016
    Inventors: Jacqueline T. Barbetta, David C. Fallside, Drew A. Logsdon, Peter J. Parente
  • Patent number: 9460085
    Abstract: An approach is provided for an information handling system that includes a processor and a memory to improve the quality of question-answer sets used as inputs to a question-answering (QA) system. In the approach, a question-answer pair is analyzed using natural language processing (NLP) components. Some of the NLP components may be taken from the QA system whose input is being analyzed The question-answer pair includes a question and an answer to the question. Based on the analysis, one or more shortcomings of the question-answer pair are identified. The shortcomings relate to an ability of the target QA system to analyze the question. A human-readable feedback is provided to a user. The feedback recommends one or more possible actions to address the identified shortcomings.
    Type: Grant
    Filed: December 9, 2013
    Date of Patent: October 4, 2016
    Assignee: International Business Machines Corporation
    Inventors: Jacqueline T. Barbetta, David C. Fallside, Drew A. Logsdon, Peter J. Parente
  • Patent number: 9300672
    Abstract: A method for redacting QA system answer information based on user access to content including analyzing a corpus by natural language processing techniques, wherein the corpora includes non-sensitive and sensitive content, and storing the analyzed corpora in memory; receiving a user question to be answered by utilizing the analyzed corpora; utilizing a processor to determine a set of answer information by processing using the corpora; determining a user access right to sensitive content; and redacting an answer information item from the set of answer information if sensitive content to which the user does not have access was used to determine the answer information item.
    Type: Grant
    Filed: October 5, 2014
    Date of Patent: March 29, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Torsten Bittner, Leugim A. Bustelo, Abraham G. Guerra, Peter J. Parente
  • Patent number: 9276939
    Abstract: A system or computer usable program product for redacting QA system answer information based on user access to content including analyzing a corpus by natural language processing techniques, wherein the corpora includes non-sensitive and sensitive content, and storing the analyzed corpora in memory; receiving a user question to be answered by utilizing the analyzed corpora; utilizing a processor to determine a set of answer information by processing using the corpora; determining a user access right to sensitive content; and redacting an answer information item from the set of answer information if sensitive content to which the user does not have access was used to determine the answer information item.
    Type: Grant
    Filed: December 17, 2013
    Date of Patent: March 1, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Torsten Bittner, Leugim A. Bustelo, Abraham G. Guerra, Peter J. Parente
  • Patent number: 9113150
    Abstract: A system and method for recording a collaborative session includes two phases. One is performed in real-time and includes determining portions of a composite image of collaborative session content that are constant over time or preprocessed. The portions are removed from the composite image of the collaborative session content. Remaining content of the composite image and any of the portions not already compressed is compressed and stored. A second phase is performed when off-line and includes decoding the remaining content of the composite image and the portions to reconstruct the composite image of the collaborative session content and formatting the composite image.
    Type: Grant
    Filed: September 4, 2013
    Date of Patent: August 18, 2015
    Assignee: International Business Machines Corporation
    Inventors: William F. Abt, Bryce A. Curtis, Peter J. Parente, Frank A. Schaffa, Peter H. Westerink
  • Publication number: 20150172293
    Abstract: A system or computer usable program product for redacting QA system answer information based on user access to content including analyzing a corpus by natural language processing techniques, wherein the corpora includes non-sensitive and sensitive content, and storing the analyzed corpora in memory; receiving a user question to be answered by utilizing the analyzed corpora; utilizing a processor to determine a set of answer information by processing using the corpora; determining a user access right to sensitive content; and redacting an answer information item from the set of answer information if sensitive content to which the user does not have access was used to determine the answer information item.
    Type: Application
    Filed: December 17, 2013
    Publication date: June 18, 2015
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Torsten Bittner, Leugim A. Bustelo, Abraham G. Guerra, Peter J. Parente
  • Publication number: 20150172294
    Abstract: A method for redacting QA system answer information based on user access to content including analyzing a corpus by natural language processing techniques, wherein the corpora includes non-sensitive and sensitive content, and storing the analyzed corpora in memory; receiving a user question to be answered by utilizing the analyzed corpora; utilizing a processor to determine a set of answer information by processing using the corpora; determining a user access right to sensitive content; and redacting an answer information item from the set of answer information if sensitive content to which the user does not have access was used to determine the answer information item.
    Type: Application
    Filed: October 5, 2014
    Publication date: June 18, 2015
    Inventors: Torsten Bittner, Leugim A. Bustelo, Abraham G. Guerra, Peter J. Parente
  • Publication number: 20150161106
    Abstract: An approach is provided for an information handling system that includes a processor and a memory to improve the quality of question-answer sets used as inputs to a question-answering (QA) system. In the approach, a question-answer pair is analyzed using natural language processing (NLP) components. Some of the NLP components may be taken from the QA system whose input is being analyzed The question-answer pair includes a question and an answer to the question. Based on the analysis, one or more shortcomings of the question-answer pair are identified. The shortcomings relate to an ability of the target QA system to analyze the question. A human-readable feedback is provided to a user. The feedback recommends one or more possible actions to address the identified shortcomings.
    Type: Application
    Filed: December 9, 2013
    Publication date: June 11, 2015
    Applicant: International Business Machines Corporation
    Inventors: Jacqueline T. Barbetta, David C. Fallside, Drew A. Logsdon, Peter J. Parente
  • Publication number: 20140003798
    Abstract: A system and method for recording a collaborative session includes two phases. One is performed in real-time and includes determining portions of a composite image of collaborative session content that are constant over time or preprocessed. The portions are removed from the composite image of the collaborative session content. Remaining content of the composite image and any of the portions not already compressed is compressed and stored. A second phase is performed when off-line and includes decoding the remaining content of the composite image and the portions to reconstruct the composite image of the collaborative session content and formatting the composite image.
    Type: Application
    Filed: September 4, 2013
    Publication date: January 2, 2014
    Applicant: International Business Machines Corporation
    Inventors: William F. Abt, Bryce A. Curtis, Peter J. Parente, Frank A. Schaffa, Peter H. Westerink
  • Patent number: 8559794
    Abstract: A system and method for recording a collaborative session includes two phases. One is performed in real-time and includes determining portions of a composite image of collaborative session content that are constant over time or preprocessed. The portions are removed from the composite image of the collaborative session content. Remaining content of the composite image and any of the portions not already compressed is compressed and stored. A second phase is performed when off-line and includes decoding the remaining content of the composite image and the portions to reconstruct the composite image of the collaborative session content and formatting the composite image.
    Type: Grant
    Filed: May 21, 2010
    Date of Patent: October 15, 2013
    Assignee: International Business Machines Corporation
    Inventors: William F. Abt, Bryce A. Curtis, Peter J. Parente, Frank A. Schaffa, Peter H. Westerink
  • Patent number: 8407290
    Abstract: Users sharing web pages and editing shared content are forced to manually refresh their web browsers to view a latest version of the content. This can be cumbersome and may not give users a true interactive content sharing experience. Functionality for dynamic sharing of content modifications and for automatic presentation of the latest version of the content can be implemented on the web browser to ensure that the latest version of the content is always presented to the user. By automatically retrieving content modifications made by one user and transmitting the content modifications to other users viewing and editing the shared content, users can be preempted from having to manually refresh the content presented on the web browser. This can result in a more interactive content sharing experience with little or no manual intervention.
    Type: Grant
    Filed: August 31, 2009
    Date of Patent: March 26, 2013
    Assignee: International Business Machines Corporation
    Inventors: William F. Abt, Jr., Brian P. Burns, Peter J. Parente
  • Publication number: 20110286718
    Abstract: A system and method for recording a collaborative session includes two phases. One is performed in real-time and includes determining portions of a composite image of collaborative session content that are constant over time or preprocessed. The portions are removed from the composite image of the collaborative session content. Remaining content of the composite image and any of the portions not already compressed is compressed and stored. A second phase is performed when off-line and includes decoding the remaining content of the composite image and the portions to reconstruct the composite image of the collaborative session content and formatting the composite image.
    Type: Application
    Filed: May 21, 2010
    Publication date: November 24, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: WILLIAM F. ABT, Bryce A. Curtis, Peter J. Parente, Frank A. Schaffa, Peter H. Westerink
  • Publication number: 20110055329
    Abstract: Users sharing web pages and editing shared content are forced to manually refresh their web browsers to view a latest version of the content. This can be cumbersome and may not give users a true interactive content sharing experience. Functionality for dynamic sharing of content modifications and for automatic presentation of the latest version of the content can be implemented on the web browser to ensure that the latest version of the content is always presented to the user. By automatically retrieving content modifications made by one user and transmitting the content modifications to other users viewing and editing the shared content, users can be preempted from having to manually refresh the content presented on the web browser. This can result in a more interactive content sharing experience with little or no manual intervention.
    Type: Application
    Filed: August 31, 2009
    Publication date: March 3, 2011
    Applicant: International Business Machines Corporation
    Inventors: William F. Abt, JR., Brian P. Burns, Peter J. Parente