Abstract: An application executing on a client device provides enhanced services at a venue (e.g., ticketing, food orders, etc.). To allow a single application to be used for multiple venues or to provide different functionality to different users of a single venue, the application downloads a configuration file from a venue management system. The configuration file identifies functions authorized to be performed by the application. Additionally, the configuration file specifies an appearance of an interface provided by the application based on contextual information obtained by the application. Examples of contextual information include a time of day, a location, a venue identifier, a device identifier, and a user identifier (e.g., a username). Configuring the application based on obtained configuration file avoids users downloading and updating multiple applications for different venues or to provide different functionality.

Abstract: An online system associated with a venue provides an application to client devices that allows users to request products from one or more vendors associated with the venue. When the online system receives a request for a product from a vendor associated with the venue from a client device, the online system selects a delivery person to provide the product to the user. Based on a physical location of the client device from which the request was received and a physical location of an additional client device associated with the delivery person, the online system determines directions from the physical location of the additional client device to the physical location of the client device. The online system provides an interface identifying the directions to the additional client device, allowing the delivery person to navigate through the venue to deliver the product to the user.