Abstract: A communications device comprises a processor, a memory device coupled to processor, one or more wireless transmitters, one or more wireless receivers, an output component, and an input component. The memory device includes executable instructions to enable the processor to perform the following steps: initiate a call with a first remote device; receive, from the first remote device, an indication of a phone number that is programmed in the communications device; initiate a call with a second remote device associated with the phone number that is programmed in the communications device; and cause the communications device, the first remote device, and the second remote device to be placed into a conference call, or to place the first remote device on hold while the communications device provides information to the second remote device.

Abstract: A communications device comprises a processor, a memory device coupled to processor, one or more wireless transmitters, one or more wireless receivers, an output component, and an input component. The memory device includes executable instructions to enable the processor to perform the following steps: initiate a call with a first remote device; receive, from the first remote device, an indication of a phone number that is programmed in the communications device; initiate a call with a second remote device associated with the phone number that is programmed in the communications device; and cause the communications device, the first remote device, and the second remote device to be placed into a conference call, or to place the first remote device on hold while the communications device provides information to the second remote device.

Abstract: There is provided a method that includes (a) receiving first information about a patient via a first user interface that is communicatively coupled to a communication network, (b) receiving second information about the patient via a second user interface that is communicatively coupled to the communication network, where the first information and the second information, together, comprise answered questions, (c) evaluating the answered questions, to yield a suggested diagnosis and a follow-up question, and (d) transmitting the suggested diagnosis and the follow-up question to the second user interface via the communication network. There is also provided a system that employs the method, and a storage device that contains instructions that cause a processor to perform the method.