Abstract: This invention describes a novel, superior pressure sensor, pressure sensing device, or pressure sensing system. This can act as a pressure sensor, device, or system for a fingertip-like tactile sensor or skin, comprising hydrophilic monomer(s), cross-linked with appropriate cross-linking agent(s), with appropriate solvent(s) or diluent(s), electrolyte(s), electrodes, and coating(s). This sensor is extremely sensitive, yet is also robust and has a wide pressure range. The sensor can be made in a variety of shapes and sizes as desired. The sensor can be used for a wide range of applications, from robotic grippers and prosthetic fingers and hands to health and medical monitoring and sports equipment, and other pressure sensing applications.

Abstract: An automatic call distribution system routes calls from a communications network that provides call arrival data and a controllable routing capability. The system includes several agent stations, a call server, and a routing controller. Each agent station has a processor and a communication element to receive calls routed thereto. The call server uses telephony lines to receive the call arrival data and to direct the routing capability of the network. The call server has a caller prompting unit to request and receive information from a caller. The call server generates call information from the information from the caller and/or the call arrival data. The routing controller receives agent status data from the agent stations and the call information and selects an agent station from the call information and the agent status data. The routing controller causes the call server to direct the network to route the call to the selected agent station.