Abstract: A device may receive data associated with a benefit manager organization. The data may relate to a performance of the benefit manager organization and hardware resources associated with the benefit manager organization. The device may process the data using a technique after receiving the data. The device may map the data to a benefit manager operating model based on processing the data. The benefit manager operating model may identify a functional area or a sub-area of another benefit manager organization. The device may perform an analysis of the data based on mapping the data to the benefit manager operating model. The device may identify a deficiency related to the performance of the benefit manager organization. The device may perform an action to positively impact the performance of the benefit manager organization based on identifying the deficiency. The action may reduce the deficiency.