Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: Provided is a system and method for calculating a time duration for a process or portion of a process. A timing interval based upon a single business process view can function regardless of multiple execution process paths. The claimed subject matter separates the business process definition from the execution process definition such that tracking points, which do not depend upon any particular execution process definition, may be inserted into the business process. Also provided is a timing interval calculation based upon two or more tracking points corresponding to a start point of the timing interval and/or two or more tracking points corresponding to an ending point of the timing interval. A user can arbitrarily select timing point within a process and employ those timing points to collect data and populate reports in a manner that is zero-code, i.e. does not require the user to write computer code.

Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: System and method for displaying information regarding a business process. A diagram of the business process may be displayed on a display. The diagram may include a plurality of icons connected by lines, where each of the icons represents a respective step in the business process and the lines indicate flow paths between the steps. Historical data regarding the business process may be received. The historical data may be analyzed to determine information regarding steps and/or flow paths in the business process. Graphical indications associated with one or more icons and/or lines in the diagram may be displayed. The graphical indications may visually indicate characteristics of corresponding steps and/or flow paths in the business process. For example, the graphical indications may indicate lengths of time, costs, or other characteristics associated with various ones of the steps. The graphical indications may indicate path traversals of ones of the flow paths.

Abstract: Provided is a system and method for retrieving data from a database such that a query can be implemented simply and without regard to the actual structure of the database. The claimed method provides virtual tables, or “tracking groups,” that correspond to a business process and then, via a custom driver, coverts queries to those virtual tables into queries to a standard, normalized database. In one embodiment, a database query is parsed into a syntax tree and, then, converted into a first converted query that conforms with conjunctive normal form and a second converted query that conforms with disjunctive normal form. The forms are compared and the form with the least number of sub-queries is selected. A modified query is constructed from the parsed database query based upon the selected query, wherein the modified query includes a pivot to access normalized data in a non-normalized format.

Abstract: Provided is a business method for continuous process improvement that separates the business implementation of a business from the technical implementation of the business. The functional process is defined in terms of tracking points, each tracking point associated with a tracking structure. Tracking points are comprised of tracking fields, each of which correspond to a specific business metric. Tracking points are mapped to points in the execution process such that a change in the execution process does not necessitate a change in the tracking structure. One metric provided is a timing interval, defined using two or more tracking points. Also provided are novel methods of database access in order to both simplify the creation of data reports and to speed up the execution of data reports. Also provided are definitions of and changes to functional processes, execution processes and timing intervals are accomplished in a “zero-code” environment.

Abstract: Provided is a system and method for separating a reporting and execution definitions in a business process management system such that a change in the execution definition does not affect the reporting definition. Reporting and execution definitions are separated by defining tracking definitions and points that define the data collection requirements of the process. Tracking definitions define tracked fields, which are used to collect data for reports. Tracking points are associated with tracking definitions and provide values for fields defined by the tracking definition, expressed in terms of the variables or fields of the execution, or technical, structure of the process. Tracking definitions and tracking points are mapped to appropriate locations in the process definition. Tracking points can be moved within the technical flow to fit new executions structures. Expressions providing values for tracked fields can be recoded, if necessary, to employ new variables or fields from the technical implementation.

Abstract: Provided is a system and method for calculating a time duration for a process or portion of a process. A timing interval based upon a single business process view can function regardless of multiple execution process paths. The claimed subject matter separates the business process definition form the execution process definition such that tracking points, which do not depend upon any particular execution process definition, may be inserted into the business process. Also provided is a timing interval calculation based upon two or more tracking points corresponding to a start point of the timing interval and/or two or more tracking points corresponding to an ending point of the timing interval. A user can arbitrarily select timing point within a process and employ those timing points to collect data and populate reports in a manner that is zero-code, i.e. does not require the user to write computer code.