Patents by Inventor Phanendra Mallampalli

Phanendra Mallampalli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11947417
    Abstract: Techniques are disclosed relating to automatically resolving an error in a user interaction with a user page without the user having to disengage from the user page to resolve the error. A monitoring agent may interface with the user page. The monitoring agent may provide an error signal to an error resolution module in response to detecting an error in the user interaction with the user page. The error resolution module may determine a causal factor for the error based on the error signal and contextual data at the time of the error. A resolution flow may be determined based on the causal factor. The resolution flow may be implemented by the monitoring agent contextually within the user page to resolve the error without the user disengaging from the user page.
    Type: Grant
    Filed: November 30, 2022
    Date of Patent: April 2, 2024
    Assignee: PayPal, Inc.
    Inventors: Chengal Reddy Yerradoddi, Phanendra Mallampalli, Rajesh Cherukuri, Jesse Stuart Ports, Venkata Naga Sai Ranga Rao Chadalawada
  • Publication number: 20230093354
    Abstract: Techniques are disclosed relating to automatically resolving an error in a user interaction with a user page without the user having to disengage from the user page to resolve the error. A monitoring agent may interface with the user page. The monitoring agent may provide an error signal to an error resolution module in response to detecting an error in the user interaction with the user page. The error resolution module may determine a causal factor for the error based on the error signal and contextual data at the time of the error. A resolution flow may be determined based on the causal factor. The resolution flow may be implemented by the monitoring agent contextually within the user page to resolve the error without the user disengaging from the user page.
    Type: Application
    Filed: November 30, 2022
    Publication date: March 23, 2023
    Inventors: Chengal Reddy Yerradoddi, Phanendra Mallampalli, Rajesh Cherukuri, Jesse Stuart Ports, Venkata Naga Sai Ranga Rao Chadalawada
  • Patent number: 11537461
    Abstract: Techniques are disclosed relating to automatically resolving an error in a user interaction with a user page without the user having to disengage from the user page to resolve the error. A monitoring agent may interface with the user page. The monitoring agent may provide an error signal to an error resolution module in response to detecting an error in the user interaction with the user page. The error resolution module may determine a causal factor for the error based on the error signal and contextual data at the time of the error. A resolution flow may be determined based on the causal factor. The resolution flow may be implemented by the monitoring agent contextually within the user page to resolve the error without the user disengaging from the user page.
    Type: Grant
    Filed: May 19, 2020
    Date of Patent: December 27, 2022
    Assignee: PayPal, Inc.
    Inventors: Chengal Reddy Yerradoddi, Phanendra Mallampalli, Rajesh Cherukuri, Jesse Stuart Ports, Venkata Naga Sai Ranga Rao Chadalawada
  • Publication number: 20210383335
    Abstract: A method includes: communicating data from a browser, operating on a computing device, to an electronic shopping cart during a transaction; receiving user-authenticating data from a user interface of the computing device; decrypting secure user data stored to the computing device; authenticating a user based on the user-authenticating data and the decrypted secure user data; in response to authenticating the user, transmitting an indication of payment from the browser to the electronic shopping cart; processing the transaction after transmitting the indication of payment; and recording the transaction in a blockchain stored on the computing device.
    Type: Application
    Filed: August 17, 2021
    Publication date: December 9, 2021
    Inventors: Phanendra Mallampalli, Sriram Ramakrishnan, Frank Anthony Nuzzi
  • Publication number: 20210365310
    Abstract: Techniques are disclosed relating to automatically resolving an error in a user interaction with a user page without the user having to disengage from the user page to resolve the error. A monitoring agent may interface with the user page. The monitoring agent may provide an error signal to an error resolution module in response to detecting an error in the user interaction with the user page. The error resolution module may determine a causal factor for the error based on the error signal and contextual data at the time of the error. A resolution flow may be determined based on the causal factor. The resolution flow may be implemented by the monitoring agent contextually within the user page to resolve the error without the user disengaging from the user page.
    Type: Application
    Filed: May 19, 2020
    Publication date: November 25, 2021
    Inventors: Chengal Reddy Yerradoddi, Phanendra Mallampalli, Rajesh Cherukuri, Jesse Stuart Ports, Venkata Naga Sai Ranga Rao Chadalawada
  • Patent number: 11093911
    Abstract: A method includes: communicating data from a browser, operating on a computing device, to an electronic shopping cart during a transaction; receiving user-authenticating data from a user interface of the computing device; decrypting secure user data stored to the computing device; authenticating a user based on the user-authenticating data and the decrypted secure user data; in response to authenticating the user, transmitting an indication of payment from the browser to the electronic shopping cart; processing the transaction after transmitting the indication of payment; and recording the transaction in a blockchain stored on the computing device.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: August 17, 2021
    Assignee: PAYPAL, INC.
    Inventors: Phanendra Mallampalli, Sriram Ramakrishnan, Frank Anthony Nuzzi
  • Publication number: 20210248607
    Abstract: Methods and systems are presented for predicting a likelihood of an occurrence of an event, such as a dispute or a chargeback, associated with an electronic transaction based on monitoring user interactions of a user with one or more computing systems after the electronic transaction has been conducted. The electronic transaction may involve a purchase of a product and/or service from a merchant. After the transaction is conducted, user interactions of the user with the one or more computer systems, such as a website of the merchant involved in the transaction, a website of another merchant, and a website of a payment service provider may be monitored. A machine learning model may then be used to predict whether the event associated with the transaction will occur in the future based on the monitored user interactions.
    Type: Application
    Filed: March 29, 2021
    Publication date: August 12, 2021
    Inventors: Chengal Yerradoddi, Phanendra Mallampalli, Abhishek Hodavdekar
  • Patent number: 10963885
    Abstract: Methods and systems are presented for predicting a likelihood of an occurrence of an event, such as a dispute or a chargeback, associated with an electronic transaction based on monitoring user interactions of a user with one or more computing systems after the electronic transaction has been conducted. The electronic transaction may involve a purchase of a product and/or service from a merchant. After the transaction is conducted, user interactions of the user with the one or more computer systems, such as a website of the merchant involved in the transaction, a website of another merchant, and a website of a payment service provider may be monitored. A machine learning model may then be used to predict whether the event associated with the transaction will occur in the future based on the monitored user interactions.
    Type: Grant
    Filed: April 4, 2019
    Date of Patent: March 30, 2021
    Assignee: PayPal, Inc.
    Inventors: Chengal Yerradoddi, Phanendra Mallampalli, Abhishek Hodavdekar
  • Publication number: 20200320534
    Abstract: Methods and systems are presented for predicting a likelihood of an occurrence of an event, such as a dispute or a chargeback, associated with an electronic transaction based on monitoring user interactions of a user with one or more computing systems after the electronic transaction has been conducted. The electronic transaction may involve a purchase of a product and/or service from a merchant. After the transaction is conducted, user interactions of the user with the one or more computer systems, such as a website of the merchant involved in the transaction, a website of another merchant, and a website of a payment service provider may be monitored. A machine learning model may then be used to predict whether the event associated with the transaction will occur in the future based on the monitored user interactions.
    Type: Application
    Filed: April 4, 2019
    Publication date: October 8, 2020
    Inventors: Chengal Yerradoddi, Phanendra Mallampalli, Abhishek Hodavdekar
  • Publication number: 20200104810
    Abstract: A method includes: communicating data from a browser, operating on a computing device, to an electronic shopping cart during a transaction; receiving user-authenticating data from a user interface of the computing device; decrypting secure user data stored to the computing device; authenticating a user based on the user-authenticating data and the decrypted secure user data; in response to authenticating the user, transmitting an indication of payment from the browser to the electronic shopping cart; processing the transaction after transmitting the indication of payment; and recording the transaction in a blockchain stored on the computing device
    Type: Application
    Filed: September 28, 2018
    Publication date: April 2, 2020
    Inventors: Phanendra Mallampalli, Sriram Ramakrishnan, Frank Anthony Nuzzi