Abstract: Identifying computer resource utilization issues includes accessing resource utilization data for a computer system for a particular period of time. The resource utilization data for the particular period of time is based on resource utilization data collected while processes were running on the computer system. The resource utilization data for the particular period of time includes measurements of a metric of operation of a component of the computer system. Each measurement is associated with a period of time. Statistical analysis is performed on the resource utilization data to identify a range of normal measurements for the metric for the particular period of time included in the resource utilization data. Measurements of the metric of the resource utilization data for the particular period of time are compared with the identified range of normal measurements to identify measurements that are outside of the identified range of normal measurements.

Abstract: An automated cost estimation process includes a unit cost determination process for determining a per-unit multiplier for a client computational bandwidth requirement. The client computational bandwidth requirement, which is obtained from a client, is indicative of the client's anticipated system load. An analysis process determines a total computational cost based on the per-unit multiplier and the client computational bandwidth requirement.