Patents by Inventor Philip Ljubicich
Philip Ljubicich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8938060Abstract: A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.Type: GrantFiled: September 21, 2006Date of Patent: January 20, 2015Assignee: Grape Technology Group, Inc.Inventors: Timothy A. Timmins, Nathan B. Baker, John S. Miller, Christopher A. Huey, Philip A. Ljubicich, Gary E. Henry
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Patent number: 8666035Abstract: A method for providing a communication assistance service by a communication assistance service provider includes receiving a communication at the communication assistance service provider from a first person seeking a contact information to communicate with a second person and receiving from the first person identifying information associated with the second person. A profile of the second person is retrieved including at least one contact information and at least one contact preference associated with the contact information. Communication is provided between the first person and the second person in accordance with the contact preferences.Type: GrantFiled: March 8, 2010Date of Patent: March 4, 2014Assignee: Grape Technology Group, Inc.Inventors: Timothy A. Timmins, John S. Miller, Christopher A. Huey, Philip A. Ljubicich, Karen L. Johnson
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Publication number: 20110064209Abstract: A method for providing a communication assistance service by a communication assistance service provider includes receiving a communication at the communication assistance service provider from a first person seeking a contact information to communicate with a second person and receiving from the first person identifying information associated with the second person. A profile of the second person is retrieved including at least one contact information and at least one contact preference associated with the contact information. Communication is provided between the first person and the second person in accordance with the contact preferences.Type: ApplicationFiled: March 8, 2010Publication date: March 17, 2011Inventors: Timothy A. Timmins, John S. Miller, Christopher A. Huey, Philip A. Ljubicich, Karen L. Johnson
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Patent number: 7724878Abstract: A service providing information assistance may maintain for a subscriber contacts folders comprising private directories of the subscriber, and a personal profile containing the subscriber's preferences. When a user calls the service to attempt to communicate with a desired party through the service, the service can ascertain whether the desired party has a personal profile and/or a contacts folder associated with him/her. If so, the caller is allowed to communicate with the desired party on the terms and conditions defined by the desired party in his/her personal profile and/or contacts folder. For instance, the desired party may have defined therein who should be allowed to contact him/her, when he/she should be contacted, by what communication means, and whether the caller can be told any of the desired party's communication addresses (e.g., telephone number, email address, etc.).Type: GrantFiled: July 28, 2005Date of Patent: May 25, 2010Inventors: Timothy A. Timmins, John S. Miller, Christopher A. Huey, Philip A. Ljubicich, Karen L. Johnson
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Publication number: 20090252304Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.Type: ApplicationFiled: May 27, 2008Publication date: October 8, 2009Inventors: Timothy A. Timmins, John S. Miller, Nathan B. Baker, Christopher A. Huey, Philip A. Ljubicich
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Publication number: 20070121882Abstract: A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.Type: ApplicationFiled: September 21, 2006Publication date: May 31, 2007Inventors: Timothy Timmins, Nathan Baker, John Miller, Christopher Huey, Philip Ljubicich, Gary Henry
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Publication number: 20060112133Abstract: In one example, a system receives, from different sources, data having various formats, the received data is selected and combined in accordance with the invention to create accurate records. Specifically, the inventive system organizes the received data into uniform data records having a predetermined format. The data in the uniform data records is converted, if necessary, to conform to a predetermined nomenclature, resulting in normalized data records. The normalized data records are then processed to extract and/or deduce information desired by users.Type: ApplicationFiled: October 26, 2005Publication date: May 25, 2006Inventors: Philip Ljubicich, David Camarillo, Pankaj Kumar
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Patent number: 6990189Abstract: In accordance with the invention, an indication of connection information anonymity is stored for each individual or entity that wants to have access information made available in response to a request for directory assistance respecting such individual or entity, but does not want their actual telephone number disclosed. The information assistance service may be accessed by a user using a wireline telephone, wireless telephone, personal digital assistant (PDA) or other communications device seeking information assistance. An operator (or automated unit) who attends to such an information assistance service receives a request for information assistance respecting a researched party whose connection information is designated anonymous, and transmits to the user an access telephone number which enables the user to call a researched party, without however providing the user with the actual telephone number of the researched party.Type: GrantFiled: March 31, 2003Date of Patent: January 24, 2006Assignee: Metro One Telecommunications, Inc.Inventor: Philip A. Ljubicich
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Patent number: 6973171Abstract: The invention is directed to assessing the viability of a business entity based on statistics concerning information assistance calls requesting the listing of the same. The invention is premised upon a perceived correlation between the number of calls requesting a business entity's listing and the callers' interest in its products or services, which in turn correlates to sales of the business entity. In accordance with the invention, data is collected and analyzed which concerns information assistance calls requesting listings of different business entities which may belong to the same industry or company to measure their comparative performance. In an illustrative embodiment, the performance measure of the business entity (department) may be compared with those of other business entities (departments) in the same geographic area belonging to the same industry to gain insights into the competitiveness of the business entity in that area.Type: GrantFiled: April 25, 2003Date of Patent: December 6, 2005Assignee: Metro One Telecommunications, Inc.Inventors: Philip A. Ljubicich, Matthew A. Mostad
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Publication number: 20050058262Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.Type: ApplicationFiled: October 4, 2004Publication date: March 17, 2005Inventors: Timothy Timmins, John Miller, Nathan Baker, Christopher Huey, Philip Ljubicich
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Publication number: 20050041784Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.Type: ApplicationFiled: October 4, 2004Publication date: February 24, 2005Inventors: Timothy Timmins, John Miller, Nathan Baker, Christopher Huey, Philip Ljubicich
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Publication number: 20050041783Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.Type: ApplicationFiled: October 4, 2004Publication date: February 24, 2005Inventors: Timothy Timmins, John Miller, Nathan Baker, Christopher Huey, Philip Ljubicich
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Publication number: 20040213389Abstract: The invention is directed to assessing the viability of a business entity based on statistics concerning information assistance calls requesting the listing of the same. The invention is premised upon a perceived correlation between the number of calls requesting a business entity's listing and the callers' interest in its products or services, which in turn correlates to sales of the business entity. In accordance with the invention, data is collected and analyzed which concerns information assistance calls requesting listings of different business entities which may belong to the same industry or company to measure their comparative performance. In an illustrative embodiment, the performance measure of the business entity (department) may be compared with those of other business entities (departments) in the same geographic area belonging to the same industry to gain insights into the competitiveness of the business entity in that area.Type: ApplicationFiled: April 25, 2003Publication date: October 28, 2004Inventors: Philip A. Ljubicich, Matthew A. Mostad
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Publication number: 20040193603Abstract: When a current caller makes an information assistance call to an information/call center requesting a listing, the system of the present invention searches for it in databases containing listings actually requested by the current or other callers in the past as opposed to a prior art technique of searching through all the listings in the database for a particular locale or area code. The listings actually requested by callers during prior information assistance calls can be organized in multiple databases. One such database contains only the listings actually requested by the current caller. Another such database contains only the listings actually requested by different callers where such listings are associated with a particular geographic region.Type: ApplicationFiled: March 28, 2003Publication date: September 30, 2004Inventor: Philip A. Ljubicich
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Publication number: 20040190707Abstract: In accordance with the invention, an indication of connection information anonymity is stored for each individual or entity that wants to have access information made available in response to a request for directory assistance respecting such individual or entity, but does not want their actual telephone number disclosed. The information assistance service may be accessed by a user using a wireline telephone, wireless telephone, personal digital assistant (PDA) or other communications device seeking information assistance. An operator (or automated unit) who attends to such an information assistance service receives a request for information assistance respecting a researched party whose connection information is designated anonymous, and transmits to the user an access telephone number which enables the user to call a researched party, without however providing the user with the actual telephone number of the researched party.Type: ApplicationFiled: March 31, 2003Publication date: September 30, 2004Inventor: Philip A. Ljubicich
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Publication number: 20040190688Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.Type: ApplicationFiled: March 31, 2003Publication date: September 30, 2004Inventors: Timothy A. Timmins, John S. Miller, Nathan B. Baker, Christopher A. Huey, Philip A. Ljubicich
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Publication number: 20040029567Abstract: A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.Type: ApplicationFiled: March 31, 2003Publication date: February 12, 2004Inventors: Timothy A. Timmins, Nathan B. Baker, John S. Miller, Christopher A. Huey, Philip A. Ljubicich, Gary E. Henry
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Publication number: 20030115288Abstract: A user of a mobile device, e.g., a WAP enabled wireless telephone, may call an information service for assistance, e.g., requesting desired telephone numbers, event schedules, movie listings, restaurant recommendations, etc. In accordance with the invention, the requested information is organized and maintained for the user in a data location, e.g., a WAP site, which can be accessed by the user using the mobile device at the user's convenience. For example, after accessing the previously requested listings on the WAP site, the user may utilize the mobile device to initiate calls to selected telephone numbers, make reservation for selected events, or obtain directions to selected venues in such listings. In accordance with an aspect of the invention, when a call is connected through the information service, the user is afforded a first set of options displayed on the mobile device for selection after the call is successfully completed.Type: ApplicationFiled: December 14, 2001Publication date: June 19, 2003Inventors: Philip A. Ljubicich, Pankaj Kumar
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Patent number: 5715441Abstract: A method and system for interfacing an application program with a compound document storage system. The present invention provides an interface which an application program uses to manipulate compound documents. In a preferred embodiment, this interface is implemented in a multilayered architecture. The first layer provides methods which an application program uses to access a compound document using the functions of the second layer. The second layer maps requests to store data in the compound document to a storage format using the functions of the third layer. The third layer maps requests to write to a file to an arbitrary storage medium.Type: GrantFiled: June 7, 1995Date of Patent: February 3, 1998Assignee: Microsoft CorporationInventors: Robert G. Atkinson, Andrew L. Bliss, Philip J. Lafornara, Philip Ljubicich, Alexander G. Tilles, Antony S. Williams
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Patent number: 5706504Abstract: A method and system for interfacing an application program with a compound document storage system. The present invention provides an interface which an application program uses to manipulate compound documents. In a preferred embodiment, this interface is implemented in a multilayered architecture. The first layer provides methods which an application program uses to access a compound document using the functions of the second layer. The second layer maps requests to store data in the compound document to a storage format using the functions of the third layer. The third layer maps requests to write to a file to an arbitrary storage medium.Type: GrantFiled: June 7, 1995Date of Patent: January 6, 1998Assignee: Microsoft CorporationInventors: Robert G. Atkinson, Andrew L. Bliss, Philip J. Lafornara, Philip Ljubicich, Alexander G. Tilles, Antony S. Williams