Abstract: A privacy-enabled keypad comprising: a keypad; an opaque shield upstanding around the keypad for restricting viewing of the keypad to a user of the keypad; and at least one illumination source disposed on a portion of the shield facing the keypad, and oriented to illuminate the keypad. A public access terminal incorporating the privacy-enabled keypad is also disclosed.

Abstract: A method of improving communications between a wireless proximity token (such as a radio-frequency card) and a proximity token reader. The method comprises: (a) detecting a position of the proximity token relative to the proximity token reader; (b) providing feedback to a user about the detected position of the proximity token relative to a desired position for satisfactory communication between the proximity token and the proximity token reader; and (c) repeating steps (a) and (b) until communication between the proximity token and the proximity token reader has been completed or a preset time interval has elapsed.

Abstract: A self-service terminal comprising a plurality of devices is described. The devices comprise: a racking handle for moving that device from an operational position to a maintenance position; a primary visual identifier (such as a bright color) associated with the racking handle, where the primary visual identifier is common for all of the racking handles and is not used for any part of the device except a racking handle; and a secondary visual identifier associated with any other parts of the device that may be safely touched, where the secondary visual identifier is visually distinct (for example, by using a different color) from the primary visual identifier.

Abstract: A token (2) for storing data to be read by a reader device comprises wireless communication circuitry (10), a processor and a memory (8) for storing the data, and further comprises a communication device (12) for communicating to a user.

Abstract: A privacy-enabled keypad comprising: a keypad; an opaque shield upstanding around the keypad for restricting viewing of the keypad to a user of the keypad; and at least one illumination source disposed on a portion of the shield facing the keypad, and oriented to illuminate the keypad. A public access terminal incorporating the privacy-enabled keypad is also disclosed.

Abstract: A method of operating a self-service terminal and a network of self-service terminals. The method comprises: receiving notification that a maintenance operation has been performed on the terminal; performing a compliance check on the terminal; and issuing a code in the event that the compliance check is successful. The code can be used to audit and/or validate that the maintenance operation was performed successfully and that the terminal was left in working order.