Patents by Inventor Philippe Warembourg

Philippe Warembourg has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods to outsource service and support operations
    Patent number: 8285609
    Abstract: Systems and methods to outsource service and support operations are disclosed. An example method disclosed herein includes electronically maintaining an inventory at an outsourced service and support partner (OSSP) without intervention by a separate manufacturing entity by ordering inventory items from a supplier separate from the manufacturing entity and the OSSP at a cost determined based on an amount of similar or substantially identical inventory items obtained separately by the manufacturing entity for manufacturing units, and using the inventory to at least one of service a unit returned to the OSSP by a customer or ship an inventory item from the OSSP to the customer in response to receiving an order notification from the manufacturing entity at the OSSP.
    Type: Grant
    Filed: April 7, 2010
    Date of Patent: October 9, 2012
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: David J. Pfeffer, Claude Laval, Steven R. Haney, Philippe Warembourg
  • SYSTEMS AND METHODS TO OUTSOURCE SERVICE AND SUPPORT OPERATIONS
    Publication number: 20110251929
    Abstract: Systems and methods to outsource service and support operations are disclosed. An example method disclosed herein includes electronically maintaining an inventory at an outsourced service and support partner (OSSP) without intervention by a separate manufacturing entity by ordering inventory items from a supplier separate from the manufacturing entity and the OSSP at a cost determined based on an amount of similar or substantially identical inventory items obtained separately by the manufacturing entity for manufacturing units, and using the inventory to at least one of service a unit returned to the OSSP by a customer or ship an inventory item from the OSSP to the customer in response to receiving an order notification from the manufacturing entity at the OSSP.
    Type: Application
    Filed: April 7, 2010
    Publication date: October 13, 2011
    Inventors: David J. Pfeffer, Claude Laval, Steven R. Haney, Philippe Warembourg